Clerical Assistant L1-2, Bklyn & Queens Control Center

Overview

Candidate will work on various clerical and administrative tasks as needed, under general supervision.

Responsibilities

Core Responsibilities

- The successful candidate should have outstanding clerical and organizational abilities, including proficiency in computer keyboarding, along with effective oral communication skills.

- Basic proficiency in Microsoft Word is mandatory, and the capability to acquire proficiency in Microsoft Excel and other mainframe systems.

- Familiarity with STAR, Logica, Project One and/or e2MIS System will be viewed as an advantage.

- Responsibilities involve reviewing and filing documents, compiling of various tracking system reports, preparing route sheets, and performing other routine clerical functions.

- The chosen candidate will need to engage with customers regularly, both internally and externally.

- This position is full-time on-site. Selected candidate must be able to work overtime and weekends when system conditions warrant.

- The individual may be required to work overtime, nights, weekends, and holidays in preparation for and during weather and system emergencies.

- The candidate must be willing to engage in cross-training assignments within the department.

Qualifications

Required Education/Experience

- High School Diploma/GED

Preferred Education/Experience

- College experience preferred

Relevant Work Experience

- Knowledge in STAR/CRMS/Oracle/Logica/WMS, NYC Streets, ARC FM, Project One and/or e2MIS Systems. Preferred

Skills and Abilities

- Strong written and verbal communication skills

- Well organized, detail oriented and flexible to handle multiple assignments

- Demonstrated time management and priority setting skills

- Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.

Licenses and Certifications

- Driver's License Required

Physical Demands

- Ability to push, pull, and lift up to 25 pounds

- Sit or stand to answer a phone for the duration of the workday

- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

- Possess manual dexterity and the ability to use hands for the duration of the workday

- Ability to stoop, bend, reach, and kneel throughout the workday

- Ability to read small print and symbols

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.