Clean Energy Outreach Account Representative

About EMC Insights:

EMC Insights is a boutique firm specializing in energy efficiency, renewable energy, and distributed generation consulting services and products. Our clients include investor-owned and publicly owned electric and natural gas utilities, state agencies, non-profit organizations, and large multinational corporations. EMC Insights is growing and provides high-quality technical and strategic consulting services to influence the end-use customer’s energy consumption behaviors and choices.

What You Will Be Doing:

We are looking for a talented individual to join our team! As an Outreach Account Representative, you will be a key member of our energy efficiency program implementation team for one of the largest electric utilities in New Jersey. The Outreach Account Representative is responsible for addressing inquiries, recruiting interested customers and contractors to participate in commercial and industrial (C&I) energy efficiency programs, participating in industry events, canvassing, and tracking all activities.

As part of the EMC team, you will enjoy working in a challenging and innovative environment, demonstrate interest and experience in energy efficiency, enjoy the challenge of building things from the ground up, and have the right mix of technical ability, program expertise, and interpersonal skills to educate and inspire energy-savings actions.

If you have a passion for energy efficiency and/or customer service and are looking for a challenge of building something from the ground up, let’s talk!

Ideal Locations:

- Must be located in New Jersey, US - southern to central areas preferred

- This is a remote (work-from-home) position with travel to outreach sites

Responsibilities

- Identify and recruit potential customers to participate in energy efficiency programs

- Identify and recruit contractors to become approved trade allies and participate in the energy efficiency programs

- Schedule and regularly attend meetings with prospective customers and contractors (mostly virtually, with some in person)

- Maintain, manage, and report on the pipeline of customers and contractors who are interested in participating in energy efficiency programs

- Help achieve monthly and annual key performance metrics

- Provide weekly and monthly activities and progress reports

- Participate and present in company and industry training or networking events to drive successful results to meet client needs

- Support contractor training on an as-needed basis

- Must be able to handle a wide variety of work in a fast-paced environment

- Develop PowerPoint presentations

- Prepare for and lead meetings virtually and in person during various events to promote utility energy efficiency programs

- Coordinate with colleagues to ensure proper organization of files, paperwork, and data entry

- Communicate professionally (oral and written) and promptly with customers, clients, contractors/trade allies, and the team

- Domestic travel will be required in the New Jersey area (approximately up to 30% of the time with reliable transportation), particularly in southern New Jersey

- Perform other duties and responsibilities as assigned

Required Qualifications:

- BS or BA Degree – an Associate degree plus relevant experience will be considered

- 2 or more years of professional experience with sales, networking, marketing, or customer service

- Familiarity with the energy efficiency industry, particularly commercial, industrial, and/or multifamily

- Excellent verbal and written communication skills and the ability to articulate ideas in various working environments

- Excellent presentation skills (virtual and in person)

- Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook

- Strong data entry skills in entering information in tracking systems/databases

- Must be detail-oriented, organized, self-starter, and able to prioritize workload

- Ability to travel in New Jersey as needed

- Must have a valid driver’s license and a reliable personal vehicle

Preferred Qualifications:

- Bachelor’s degree in engineering, business management, marketing, or communications

- At least 2 years of work experience with commercial utility programs, account management, technical sales, or business-to-business sales

- Energy/project management certification (e.g., Certified Energy Manager, Project Management Certification).

What You’ll Get in Return/Benefits:

- Engaging work environment

- Competitive salary based on your qualifications

- Flexible personal time off and 10 holidays, including two flex holiday days

- Maternity/Paternity paid leave

- Remote work

- 401(k) plan

- Ability to earn a performance bonus

- Medical, vision, and dental insurance

- Life insurance, and short-term and long-term disability insurance

- Reimbursement for professional development training or certification

- Mileage reimbursement for the use of a personal vehicle

- The opportunity to have a positive impact on our environment and grow as a professional in the energy efficiency industry

Compensation Range:

$70,000 - $85,000 (Currency – USD)