Enercare

Change Manager, Strategic Delivery

LocationMarkham, ON
Job TypeFull-time

About This Job

Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste out of landfills as possible, and giving back to the communities where we live and work. Enercare is about putting people first by listening to our customers, continuous improvement and making our organization a destination for building people’s careers.

Come and join one of North America's largest home and commercial services and energy solutions companies! We offer comprehensive benefits, a DC Pension Plan and savings match plan. If you are passionate about joining an organization committed to delivering 5 Star Customer Service, we would love to hear from you.

Role: Change Manager, Strategic Delivery

Status: Regular, Full Time

Division: Enercare Home and Commercial Services

Location: Markham


Job Summary:

The Change Manager will play a critical role in driving organizational change initiatives, ensuring smooth transitions and successful implementation of new processes, technologies, and strategies. This position requires a strategic thinker with excellent communication skills and a proven track record in change management.

The Change Manager will conduct stakeholder impact assessments to understand the effects of change on various groups and develop tailored strategies to address their needs.

Additionally, the Change Manager will execute a variety of change tactics, including communication plans, training programs, and support mechanisms, to ensure successful adoption and sustainability of change initiatives.


Key Responsibilities:

Develop and implement change management strategies and plans to support organizational goals.

Conduct impact analyses, assess change readiness, and identify key stakeholders.
Collaborate with leadership to define project scope, objectives, and deliverables.
Create and execute communication plans to ensure stakeholders are informed and engaged.
Design and deliver training programs to support change initiatives.
Monitor and evaluate the effectiveness of change management activities and adjust strategies as needed.
Provide coaching and support to managers and employees throughout the change process.
Identify and mitigate risks associated with change initiatives.
Foster a culture of continuous improvement and innovation.


Qualifications:

Bachelor’s degree in business administration, Organizational Development, or related field.
Minimum of 5 years of experience in change management or related roles.
Strong understanding of change management principles, methodologies, and tools.
Excellent communication, interpersonal, and leadership skills.
Proven ability to manage multiple projects and priorities simultaneously.
Experience in the home services industry is a plus.
Certification in change management (e.g., Prosci, ACMP) is preferred.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

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