Overview
We are seeking a dedicated and friendly Cashier/Customer Service representative to join our team in a dynamic grocery store environment. The ideal candidate will possess excellent communication skills and a passion for providing outstanding customer service. This role involves handling transactions, assisting customers, and ensuring a pleasant shopping experience.
- Operate the Point of Sale (POS) system efficiently to process transactions accurately.
- Provide exceptional customer service by greeting customers, answering inquiries, and resolving issues.
- Demonstrate products and promote sales through effective upselling techniques.
- Maintain a clean and organized checkout area, ensuring all merchandising displays are well-stocked and appealing.
- Assist with stocking shelves and managing inventory levels to ensure product availability.
- Supervise junior staff when necessary, providing guidance and support in their roles.
- Utilize basic math skills for cash handling, including processing payments and giving change accurately.
- Exhibit strong phone etiquette when addressing customer calls or inquiries.
- Engage with customers in both English and another language if bilingual, enhancing the shopping experience for diverse clientele.
- Previous experience in cashiering or retail sales is preferred.
- Familiarity with retail math concepts to assist in inventory management and sales tracking.
- Strong communication skills to interact effectively with customers and team members.
- Ability to handle cash accurately and responsibly.
- Experience in merchandising and product demonstrations is a plus.
- Supervising experience is beneficial for those looking to take on leadership responsibilities.
- A commitment to providing excellent customer service in a fast-paced environment. Join our team as a Cashier/Customer Service representative where you can make a difference in our customers' shopping experiences while developing your skills in the retail industry!
- Gas station convenient store : 1 year (Preferred)
- Night Shift (Preferred)