Cash Application Specialist

Job Summary

Incumbents in this position are responsible for ensuring all CFPUA customer payments are processed accurately and reconciled daily to amounts collected and deposited. If there is a variance, the incumbent works with the Revenue Manager to document and/or correct discrepancies. This position is assigned to pay grade G13.

Essential Job Functions

- Performs specialized cash management activities including but not limited to creating, balancing, and reconciling all cash receipt batches; allocating and posting electronic payments received via ACH, A/R Box, Lockbox, Bank Drafts and Kiosk.

- Receives, opens, and sorts all mail payments in preparation for cash receipts posting and deposit.

- Reconciles all payment batches to the remote deposit total and CIS reporting; and prepares reconciliation reports for management review.

- Maintains secure storage requirements for checks/stubs until destroy date in accordance with the Retention Schedule.

- Creates General Ledger journal to reconcile all monies received to operating account.

- Supports Customer Service Supervisor-Lobby and manager with balancing cashiers, validating cash receipt batch totals, preparing daily deposit worksheet, and performing deposit preparation at main location.

- Maintains change bag for lobby tills and GCD kiosk.

- Develops and documents all cash application processes and updates training manual as needed.

- Research payments and provides backup for customer refunds.

- Research payments/mis-applied payments for customer service and provides required backup.

- Prepares and maintains monthly Bank fee analysis spreadsheet.

- Provides back up support for outgoing customer service mail.

- Accepts, receives, and/or collects payments.

- Assists with special projects as needed.

- Performs other related job duties as assigned.

In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

Education, Experience, and Other Requirements

- High school diploma or GED required.

- Six (6) months of work experience in a role such as Cash Application Specialist with knowledge of financial principles, Accounts Receivable Accounting Specialist, and/or knowledge of remote deposit and lockbox payment processing.

- Possession of or ability to readily obtain a valid State of North Carolina driver's license required.

Job Type: Full-time

Pay: $39,690.00 - $66,150.00 per year

Benefits:

- 401(k)

- 401(k) matching

- AD&D insurance

- Dental insurance

- Employee assistance program

- Flexible spending account

- Health insurance

- Life insurance

- Paid sick time

- Paid time off

- Parental leave

- Retirement plan

- Tuition reimbursement

- Vision insurance

Work Location: In person