BC Hydro’s Supply Chain function is essential to supporting operations and ensuring reliable service by making it easy to access goods and services when and where needed to get the work done.
The organization is advancing its Supply Chain model by implementing full category management to improve quality, safety, cost efficiency, and supplier relationships. The Category Management Supply Chain group manages strategies for major spending areas—over 80% of BC Hydro’s $2billion annual expenditures—across several key portfolios including Enterprise, Major Equipment, Engineering & Technical Services, Materials & Logistics, and Field Support Services.
We are seeking an experienced Business Improvement Advisor (BIA) who will join the Category Business Improvement team. The team is a matrixed internal consultancy team focused on strategic supply chain management and responsible procurement. The multidisciplinary team of trusted advisors have expertise and bring leadership to process design, business analytics, structured decision making, and change implementation.
The Business Improvement Advisor's mission is to improve clarity, efficiency, and business performance by analyzing and documenting processes, identifying pain points, designing future-state solutions, and recommending sustainable improvements. The ideal candidate is collaborative, articulate, and proactive, with strong skills in business analysis, process modelling, structured decision-making, and project management. They should have experience leading process improvement initiatives and implementing meaningful organizational change.
Our team is responsible for delivering the following high level outcomes:
* Responsible for a variety of projects that improve the business which requires leading a cross-functional team, development of process, tools and shaping roles through to sustainment.
* Lead collaborative working groups to build shared understanding, alignment, and successful implementation of business improvement opportunities.
* Advance and sustain business improvement practices, including those that support category management and broader organizational change initiatives.
* Act as trusted advisors and subject matter experts on SAP and other key technical platforms, and efficiency enhancing opportunities across BC Hydro’s categories.
* Proactively manage relationships with business stakeholders and suppliers to ensure effective adoption and continuous improvement.
* A minimum of 8 years of experience in business analysis, process improvement, project management, stakeholder engagement, and/or facilitation.
* Experience with tools such as Visio, Smartsheet, Microsoft Project, and other process‑improvement or project‑management applications.
* An equivalent combination of education, training and experience may be considered.
* Preference is given to candidates with strong backgrounds in business analysis and process improvement.
* Experience working in a complex, multi stakeholder environment within a relevant industry.
* Ability to communicate clearly and effectively—both verbally and in writing—to audiences at all levels.
* Analytical & Forward Thinking - Able to think both broadly and deeply, generate insights, and connect work to the bigger picture.
* Quick Learner with a Growth Mindset - Learns BC Hydro processes, the category management framework, and organizational nuances (operations, project delivery, corporate) rapidly and effectively.
* Relationship Builder - Builds strong relationships by actively seeking to understand business priorities, challenges, and core requirements.
* Persuasive Communicator - Conveys information clearly, concisely, and with credibility, helping drive alignment, action, and commitment.
* Leadership & Accountability - Takes ownership, influences without authority, and maintains focus on outcomes and objectives.
* Business Analysis - The ability to understand business needs, analyze processes, and identify opportunities that improve organizational efficiency and performance.
* Planning & Project Management - Develops effective plans using structured thinking and organizational awareness, ensuring successful delivery of initiatives.
* This is a Full-Time-Regular (FTR) M&P P3 opportunity on the team based at our Edmonds location in Burnaby.
* Please note internally the job title is also referenced as Business Improvement Manager.
* Please note this role is classified as a Hybrid role under the flexible work model, which currently includes a mix of working from home and working in the office. At present, this role is expected to work in the office a minimum of two days per week however at times it could be more frequent due to operational requirements and does require flexibility.