Duke Energy

Associate HR Analyst- HR Support/Time Reporting

LocationCharlotte, NC
Job TypeFull-time

About This Job

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.


Position Summary

The Associate HR Analyst position on the HR Support & User Experience team serves as the first tier in the HR Support service delivery model and is the first point of contact for issues related to time reporting questions. They may also serve as an additional level of support for questions related to training, data and reporting tools, work processes, and Workday.

This role conducts research and analysis around issues, continuously works to improve processes, and assigns and escalates issues to other teams as needed. The ideal candidate will be able to expand their knowledge, solving more complex problems because of their advanced skills, with general supervision.


Responsibilities

Research and resolve issues related to time reporting and the time reporting platform, MyTime
Provide expertise, recommendations, and solutions for timekeepers, learning administrators, end users, etc.
Utilize the HR case management software system to manage and resolve cases
Prioritize cases according to importance and service level agreements (SLAs)
Utilize the HR case management software system’s data to identify trends and recommend improvements
Handle tier one questions related to training, data and reporting, and Workday
Evaluate security requests on a case-by-case basis and determine application access according to customer needs and business policies around appropriate access levels


Required Qualifications

Bachelor’s degree
In lieu of degree, high school diploma AND four (4) years minimum of related work experience


Desired Qualifications

Minimum two years of HR experience including service delivery using HR case management tools
Experience using a multiline phone system
Experience with Workforce timekeeping system & Cornerstone learning system
Experience with Workday to research and resolve employee questions
Experience with Service Hub (HR case management system) to triage, manage and resolve support cases
Strong customer service focus
Experience managing confidential data
Demonstrated analytical and problem-solving skills required to analyze complex issues, develop logical conclusions and make appropriate recommendations
Ability to effectively prioritize multiple tasks
Ability to display effective communications skills when dealing with diverse customer expectations
Ability to analyze work and identify opportunities for improvements/efficiencies to support team goals
Ability to deal effectively with all levels of employees and management and establish effective working relationships with peers, vendors and subject matter experts
Proficient Microsoft Office applications, e.g. Word, Excel, PowerPoint


Working Conditions

Office Environment
M – F, 8am – 5pm
3 days per week in-office
Hybrid mobility classification - work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to Duke Energy Plaza.


Travel Requirements


Not required


Relocation Assistance Provided (as applicable)


No


Represented/Union Position


No


Visa Sponsored Position


No


Posting Expiration Date


Thursday, May 15, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.


Privacy


Do Not Sell My Personal Information (CA)


Terms of Use


Accessibility

Similar Jobs

company-logo

Associate HR Analyst- HR Support/Time Reporting

Duke Energy Corporation
Job TypeFull-time
 
Charlotte, NC
27 days ago
company-logo

Associate HR Analyst- HR Support/Time Reporting

Duke Energy
Job TypeFull-time
 
Charlotte, NC
27 days ago
company-logo

Interim Senior Analyst, HR Systems & Analytics

Inter Pipeline
Job Typefull_time
 
Calgary, AB
3 days ago
company-logo

Senior Payroll and HR Analyst

Composite Construction Systems
Job TypeFull-time
Salary
$41600 - $52000
Columbus, GA
about 1 month ago
company-logo

Senior Workday HRIS Analyst

Martin Marietta
Job TypeFull-time
 
Raleigh, NC
11 days ago
company-logo

Manager HR Analytics

Ontario Power Generation
Job TypeFull-time
 
Oshawa, ON
26 days ago
company-logo

HR & Payroll Support Associate

Laurentis Energy Partners
Job Typefull_time
 
Oshawa, ON
10 days ago
company-logo

Senior Business Analyst - HR Technology

Generac
Job Typefull_time
 
Waukesha, WI
3 days ago
company-logo

HR Benefits Professional

Cianbro
Job TypeFull-time
 
Pittsfield, ME
20 days ago
company-logo

Senior Business Analyst HR Technology

Generac
Job Typefull_time
 
Waukesha, WI
3 days ago
company-logo

HR Specialist

Ambia Solar
Job Typefull_time
 
Lindon, UT
19 days ago
company-logo

HR Compliance Specialist

Framatome
Job TypeFull-time
Salary
$75000 - $97000
Lynchburg, VA
19 days ago
company-logo

HR Specialist

COOEC CANADA COMPANY
Job TypeTemporary, Full-time, Fixed term contract
 
Calgary, AB
19 days ago
company-logo

HR Specialist

Tindall Corporation
Job TypeFull-time
 
Conley, GA
20 days ago
company-logo

HR Assistant

Danos
 
Kenedy, TX
25 days ago
company-logo

HR Assistant

Evans General Contractors
Job TypeFull-time
 
Alpharetta, GA
25 days ago
company-logo

HR Assistant

Teck Resources Limited
 
Red Dog, AK
26 days ago
company-logo

HR Assistant

Tropical Mechanical
Job TypeFull-time
 
Miami, FL
27 days ago
company-logo

HR Assistant

Bonfe's Plumbing Heating
Job TypeFull-time
Salary
$45000 - $55000
South Saint Paul, MN
about 1 month ago
company-logo

HR Reporting & Analytics, Team Lead

BC Hydro
Job Typefull_time
 
Vancouver, BC
2 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Job TypeFull-time
 
Dallas, Texas
24 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
about 2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
25 days ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
2 months ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
27 days ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
9 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
20 days ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

Apprentice Qualified Lineman (Local 125) - Various Locations - #113398

PacifiCorp
Job TypeFull-time
 
Truth Or Consequences, NM
29 days ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, Texas
about 1 year ago