Application Support Specialist

Title:

Application Support Specialist

Company:

Tampa Electric Company

State and City:

Florida - Apollo Beach

Shift:

8 Hr. X 5 Days

Position Concept

This position supports administration, configuration, data administration, and testing of computer systems and application core to Energy Supply (ES) with emphasis on SharePoint. Provide support to Technology Analyst, Sr. in the optimization of departmental performance by enhancing the alignment between business processes and technology. This position shall serve as support for the development, implementation, maintenance, and governance of these systems.

Duties And Responsibilities

- Works with minimal supervision on all phases of business process analysis and redesign. Provides support for moderately complex business processes, applications and interfaces crossing multiple platforms and databases.

- Participates in diverse, medium sized, complex technical projects, including the evaluation of current processes, automation, and software applications with a focus on providing technology solutions in alignment with business and strategic plans.

- Create reports crossing multiple databases and platforms. Provides data to users as requested. Monitors supported applications to ensure data integrity and accuracy.

- Provides support between ES and other technical groups. Develops relationships with key customers including face-to-face, on-site interactions. Participates in meetings and communicates with end-users and stakeholders to provide timely and accurate information and updates.

- Participates in feasibility studies and research to prepare cost / benefit justifications for technology solutions. Assist with determining and securing appropriate technical and business personnel resources to facilitate successful completion of approved projects.

- Supports the collection, analysis, review, documentation and communication of business needs and requirements to IT programming and other technical staff. Provide input in the prioritization of technology related projects.

Education

Required

: A high school diploma or equivalent is required.

Preferred

: Applicable associate degree, two-year technical degree, or technical certification.

Liscenses/Certifications Required

:

Preferred

: Technical License or Certifications

Experience Required

: A minimum of 2 years’ work experience related to Duties & Responsibilities as seen above and providing Technology Analyst solutions

Knowledge/Skills/Abilities Required

: Working knowledge of SharePoint, Workman and LMS Systems. Strong skills in Microsoft Word, Excel, PowerPoint, Outlook.

Preferred

: Working knowledge of Power BI, analytics, and integration of Microsoft products.

Competencies

Builds Strong, Collaborative Relationships

Cultivates Innovation and Embraces Change

Develop People and Teams

Speaks up on Safety, Health, and the Environment

Drives Operational Excellence for Customers

Takes Ownership & Acts with Integrity

Thinks Strategically & Exercises Sound Judgment

Working Conditions

Office environment

TECO offers a competitive Benefits package!!

Competitive Salary 401k Savings plan w/ company matching Pension plan Paid time off Paid Holiday time Medical, Prescription Drug, & Dental Coverage Tuition Assistance Program Employee Assistance Program Wellness Programs On-site Fitness Centers Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.