Overview:
With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
•Medical, Dental, Vision and Prescription coverage
•Paid vacation and holidays
•Life insurance, AD&D and long-term disability
•Opportunities available nationwide
•Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
•Legal Plan, and ID Theft Protection
Responsibilities:
JOB SUMMARY:
The Operations Coordinator provides coordination support for Service Managers with regards to business execution. This is a dynamic position that includes: facilities maintenance, dispatch, purchasing, PM tracking, inventory, fleet, training, safety, and technician interface for any general administrative support. Performs all duties in accordance with all company guidelines and applicable federal, state and local regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Performs and manages the refrigerant tracking process
•Obtains, analyze and negotiate quotes with suppliers for efficient delivery of products and services
•Provides operational / process improvement support to ensure efficient operation of office.
•Contributes to team effort by accomplishing related results as needed.
•Establish a solid rapport with the Service Managers and Technicians within assigned branch to ensure efficient communication.
•Works closely with area manager to help support all facility safety and requirements and needs.
•Provides coordination with dispatch in regards to any type of technician scheduling: advising dispatch that parts have arrived, supports with scheduling and prioritizing follow-ups, provides ETA on parts to required departments
•Is the liaison between purchasing and vendors to process all returns in a timely fashion and documents all returns to help maintain cost visibility.
•Assist Preventative Maintenance management team to schedule and complete preventative maintenance utilizing pre-selected field resources within branch.
•Responsible for verifying and confirming all parts obtained and current location notes are readily available to field technicians prior to dispatching service.
+ Works with area managers and operations manager on all inventory needs such
as: coordinate physical inventory, refrigerant management, and monitor, evaluate, and minimize truck stock per truck, manage any replenishment orders, consistently keep track of all obsolete and excess inventories. Works with local vendors on the selling of any unneeded inventory.
+ Coordinate and support bid process, help with bid approval and submittal where appropriate. Order cranes, subcontractors etc.
+ Field technician interface for any general administrative
issues: works with PM group to ensure schedules are met, assist with approval tool, coordinate with technicians on any missing forms or time card issues, assist service manager on call schedules
+ Performs work with awareness of process improvement and notifying Operations Leaders of any potential or existing issues
+ All Other duties as assigned
Qualifications:
ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:
•Excellent customer service skills with both internal and external customers.
•Ability to communicate effectively, both verbal and in writing
•Proficiency with Microsoft office automation products such as Word, Excel
•Ability to work independently and in a team-oriented environment
•Proficient typing skills to properly document dictation to update systems
EDUCATION, EXPERIENCE AND/OR LICENSES:
•High school diploma with 2-3 years of work experience
Join Us:
Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.