Analyst-Customer Support IT

Position Description:

IT Client service technician, providing support primarily via deskside with occasional front-line phone support. Effectively support the company’s complex computing infrastructure and computerized business solutions by maintaining high availability and productivity of related equipment and systems, blending user interaction with technology services in order to maintain a competitive market advantage for Kinder Morgan and its employees.

This role will support Kinder Morgan’s employees and their use of desktop technologies, maintaining high availability and productivity through personal computers, hardware, software and other required IT assets. In person and telephone skills will be required to troubleshoot and resolve difficult problems related to PC hardware, software and peripherals from both internal and external customers. The job requires a good understanding of Windows operating system, PC peripherals, LAN/WAN, and the ability to perform basic Microsoft Server administrative tasks.

Position Requirements

Position Requirements:

MINIMUM REQUIREMENTS:

Education:

Proficiency in the following technologies:

Understanding of:

Competencies/Skills:

Kinder Morgan, Inc. offers employees a comprehensive benefits package. Benefits offered for this position may include the following: health care benefits including medical, prescription drug, dental , and vision coverage; Flexible and Health Spending Accounts; Life and Accidental Death and Disability insurance; Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan; paid time off; paid holidays; a flexible work schedule and many voluntary benefit plans.

Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, genetic information, citizenship or status as a protected veteran or any other legally protected status.

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EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.