Customer Service Data Analyst

Summary:

The Data Analyst will be expected to analyze data sets and identify organizational insights that ultimately drive business decisions. This position will be responsible for analyzing and interpreting data sets from various sources and providing insights that would enhance decision making and operational success within the Customer Service department. The responsibilities of the role will also include data collection, data processing, dashboard production and reports to strengthen customer service operations for the Authority. This position will be on-site in our Oakdale, NY office with Monday- Friday, 8:30am-5:00pm schedule.

Job ID/Number:

Posted Date:

5/5/2025

Job Location:

Position Type:

Full Time

Division:

Customer Service

Description:

Responsibilities include:

Qualifications:

The Authority may accept an equivalent combination of education and experience to meet the requirements

Interested candidates should submit their application and resume, including salary requirements via the SCWA website (www.scwa.com) and click on “Career Opportunities”. Salary is commensurate with education and experience within the range of $75-85k. Salary expectations must be disclosed on application.

(The Authority shall not employ relatives of employees as defined to mean an employee's spouse, child, stepchild, stepparent or direct descendant of grandparents of the employee as defined in the New York State General Municipal Law 810.)