ADMINISTRATIVE REPRESENTATIVE
SELKIRK, MB
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!
Great Benefits
•Competitive salary and benefits package.
•Defined-benefit pension plan.
•Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
and community.
Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment, and customer service, while actively supporting a diverse, equitable and inclusive workplace.
We are seeking an experienced Administrative Representative to provide administrative support and perform a variety of complex
assignments to support the manager in meeting departmental business objectives. This will involve the collation/interpretation of
information and discretion to raise concerns that may affect departmental activities or programs.
Responsibilities:
•Complete a broad variety of functions that facilitate the manager's ability to lead the department effectively and efficiently,
including special projects, developing and producing documents and reports, which includes financial.
•Expedite matters of high priority and of a confidential nature for the manager, directing items to provide necessary immediate
action.
•Work regularly with confidential information, which, if disclosed, could have a considerable impact on the department.
•Manage and coordinate an extremely active calendar, including meetings, appointments, training, and seminars.
•Responsible for controlling the flow of information through the manager's office, including screening and monitoring incoming
and outgoing mail and drawing attention to deadlines and urgent matters.
•Provide support to Customer Service Centre Supervisors and assist with management response to escalated customer
inquiries/complaints on an as needed basis.
•Act as a liaison with internal and external stakeholders to ensure accurate, timely delivery of reporting and other materials to
ensure deadlines are met.
•Plan, collect, prepare, and distribute information for meetings and attend events, supporting the department leadership
activities, including, but not limited to, coordinating management team group-wide meetings and cross-departmental meetings.
•Prepare and update monthly reports and dashboards for review and analytics.
•Prepare and compose correspondence such as emails, memos, and communications on the manager's behalf. Take the lead
on proofreading and formatting all documents, such as emails and letters.
•Compile and maintain information for the Department Safety Management System; may be required to act as Recording
Secretary for the local Workplace Safety & Health Committee.
•Will coordinate workflow management in support of the management leadership team.
•Assist in the identification, coordination, and tracking of departmental training requirements. Ensure the timeliness and
consistency of information flowing to and from department offices.
•Maintain organizational charts and HR reports such as absence, FTE, sick leave, and vacancy reports.
•Establish and maintain good communication with the DO&M – Rural Director's office. At times, may be required to backfill for
the Administrative Assistant in the office of the Director.
•Support organizational change.
Qualifications:
•Grade 12 education and the completion of business-related courses, plus two years of directly related experience, of which
one year was supporting managerial level function supporting leadership.
MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY
Reference Code: CO57024601-01
OR
•Grade 12 education, plus three years of directly related experience, of which one year was supporting managerial level
function supporting leadership.
•Demonstrated ability to handle sensitive or confidential information with discretion and security.
•Possess a thorough understanding of customer service functions at the Customer Service Centre and departmental level.
•Demonstrated resourcefulness and resilience, utilizing collaboration as an effective approach to problem-solving
•Forward-looking thinker, who actively anticipates needs, seeks opportunities, proposes solutions, and works independently.
•Possess a working knowledge of commonly used software (M5, Banner, eGIS ,Visio, SAP, MWM, IRIS call handling system),
and customer service functionality in Customer Service Operations.
•Possess a thorough knowledge of corporate policies, procedures, organizational structure, objectives, and basic operations.
•Must have knowledge and experience working with budgeting, planning, and financial reporting processes.
•Demonstrated ability to interpret and apply regulations, procedures, policies and collective agreements.
•Exceptional interpersonal skills with demonstrated emotional intelligence in navigating relationship building and change
management.
•Superior verbal and written communication skills. Highly developed administrative skills, including excellent business English,
grammar, spelling, typing, and ability to understand, interpret, and accurately apply written and oral instructions.
•Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to
detail.
•Demonstrated ability in maximizing the effectiveness of digital tools as they relate to the function of the position, including, but
not limited to, Office 365, Teams, SharePoint Online, and SAP with the willingness and capacity to learn other systems as
required.
•Willingness to travel and participate in training and development programs that are relevant to the position.
Salary Range
Starting salary will be commensurate with qualifications and experience. The range for the classification is $29.12-$39.90 Hourly,
$55,796.78-$76,451.18 Annually.
Apply Now!
Visit www.hydro.mb.ca/careers to learn more about this position and to apply online.
The deadline for applications is MAY 9, 2025.
We thank you for your interest and will contact you if you are selected for an interview.
This document is available in accessible formats upon request. Please let us know if you require any accommodations
during the recruitment process.