Administrative Office Coordinator

Position: Administrative Office Coordinator

Location: Buffalo, NY

Compensation: $55,000 - $65,000

What We Are Looking For

The Administrative Office Coordinator is organized, adaptable, and thrives in a fast-paced environment, providing assistance where it is needed most. This role supports leaders and teams across multiple business functions, while also ensuring a professional and welcoming environment for employees, vendors, and visitors. The ideal candidate is proactive and eager to step in to help.

What Will You Do

- Provide administrative support across multiple business functions to ensure smooth daily operations.

- Welcome new customers by preparing and delivering thoughtfully designed welcome packets that introduce them to NOCO’s services, values, and support.

- Schedule and coordinate sales appointments and customer presentations efficiently and accurately.

- Support the delivery of our Preferred Partner benefit, helping customers unlock added value and strengthen their relationship with NOCO.

- Assist with projects, communications, and documentation as directed by business leaders.

- Support the Business Excellence department with project management tasks and Certificates of Insurance (COIs).

- Maintain detailed records of all communications, appointments, and interactions with accuracy and attention to detail.

- Offer coverage for front desk/reception responsibilities as needed to ensure a professional environment.

- Collaborate with internal teams to resolve scheduling or communication issues, ensuring a seamless experience for customers and sales staff.

- Proactively anticipate needs and contribute without waiting to be asked.

- Perform other administrative tasks as assigned to support company operations.

What You Will Need

- High school diploma or equivalent

- 5-7 years office experience

- Excellent verbal and written communication skills

- Excellent interpersonal and customer service skills

- Excellent organizational skills and attention to detail

- Excellent time management skills with a proven ability to meet deadlines

- Ability to function well in a high-paced environment.

- Proficient with Microsoft Office Suite or related software

- Basic understanding of how to operate standard business equipment

- Able to sit for prolonged periods at a desk and work on a computer

- Able to lift up to 10 pounds at times

What We Offer

- Competitive compensation package

- Generous medical insurance offerings

- Dental and vision plans

- Company-paid life insurance

- Company-paid short-term disability

- 401(k) with company match

- Health savings accounts

- Generous Paid Time Off policies

- 7 paid holidays

- Employee and family assistance program

- Company-paid training

- Safety incentives

- Years of service incentives