Accounting Support Specialist

Who We Are:

Founded in 1958, K&M Manufacturing Co., originally K&M Manufacturing and Repair, pioneered with toolboxes and steps, transforming agricultural practices. Our expansion into tractor seats marked the inception of a product line now exceeding 2,500 innovative items, ranging from seats and suspensions to mirrors and warning light systems. Tailored for leading tractor and mower brands, our 32,000 sq. ft. production space and over 40,000 sq. ft. warehouse cater to diverse field needs, reflecting our commitment to innovation and quality since inception.

Why Choose K&M?

We provide an industry leading benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically. On top of that, we have:

- Competitive Pay: $23-$25/hr, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.

- Paid time off

- Parental leave

- Holiday pay

- Referral bonus

- Employee Discounts

- Employee Assistance Program

- 401K with employer match

- Excellent work/life balance

- Opportunity for internal growth and employee advancement

Basic Function: The Accounting Support Specialist will provide key support to the finance and accounting team by managing customer-facing communications, processing invoicing through various portals, assisting with accounts receivable and accounts payable functions, and maintaining accurate records across platforms. This role will help ensure timely and compliant financial transactions while improving overall department efficiency.

Essential Functions:

- Serves as the lead for managing the accounting email inbox providing accurate responses, resolving discrepancies, and routing inquiries appropriately.

- Handles customer support calls related to billing, payments, and account inquiries.

- Processes customer credit memos through SPS Commerce.

- Manages invoice and account data entry across various customer portals, ensuring timely submissions, accuracy, and ongoing maintenance of portal requirements.

- Manages national account portals, ensuring compliance with specific submission requirements and deadlines.

- Reconciles and enters PayPal, eBay and other e-commerce payments into accounting system.

- Assists with accounts receivable aging cleanup to maintain accurate account balances and improve cash flow.

- Provides support for collections processes as needed.

- Acts as secondary support for accounts payable tasks.

- Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates and communicates activities with others, where appropriate, to ensure a coordinated work effort and team approach.

- Performs related work as apparent or assigned.

- Attends training as directed by GNE.

Qualifications and Experience:

Required

- High school diploma or general education degree (GED).

- Proven organizational skills and the ability to maintain precise records

- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

- Ability to communicate effectively, both orally and in writing, with a wide variety of Company personnel and others.

- Intermediate knowledge and skills in Microsoft Office products including Excel, PowerPoint, and Word.

Preferred

- BS or BA degree in Accounting, Finance, or Business-related field.

- One to three years of accounting, finance or business-related experience.

- One to three years of Customer Service related experience.

- Knowledge of and experience with ERP software, preferably Microsoft Business Central