Account Specialist - Emerging Markets

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

- Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.

- Contributes to customer retention by strengthening and developing relationships with existing and new customers.

- Develop prospects and build new accounts.

- Detailed account analysis to develop action / development plans for specified accounts.

- Material layout and determining associated processing costs.

- The execution of outbound sales campaigns.

- Contacts prospective customers and maintains regular communication with existing accounts.

- Monitor market trends and adjust sales efforts accordingly.

- The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.

- Back-up teammates.