Account Manager-North America

About SUBNET Solutions Inc.

SUBNET Solutions Inc. is a software solutions company headquartered in Calgary, Alberta, with offices in Edmonton, Alberta, the United States, South Africa, and Australia. Our focus is on solving device and data interoperability and management problems primarily for the power utility industry. We integrate cyber-security, operational technologies, and distributed system techniques together when developing solutions to these problems.

Description

The SUBNET Account Manager is a strategic member of the sales team who manages relationships with our customers. The Account Manager creates plans necessary to increase SUBNET product adoption with existing customers while continually seeking out new customers for sustained revenue growth of the company.

The SUBNET Account Manager maintains regular contact with their customers by phone, onsite visits and meetings at industry events and communicates their requirements to the SUBNET senior management, solution architecture, product development and marketing teams to satisfy those requirements in a timely manner.

It is expected that a SUBNET Account Manager have a good technical understanding of the products and solutions that SUBNET develops and can effectively articulate the value of those products and solutions to their customers to generate revenue from product sales and associated professional services.

The SUBNET Account Manager is expected to demonstrate a keen ability to identify all the key stakeholders in each customer business opportunity (e.g. the coach, the user buyer, the technology buyer and the business buyer) and be able to communicate effectively with all of them at each stage of the engagement (lead generation, lead qualification, proposal development, deal closing) to ensure high customer satisfaction and maximize revenue generation.

SUBNET takes a proactive approach with customer relationship management. We anticipate the long-term operational needs of our customers and develop the necessary tools and services to meet those needs in a timely manner. The SUBNET Account Manager is the main caretaker of this proactive customer relationship management.

Essential Duties & Responsibilities

This position is accountable for the following items:

This position is responsible for the following:

Qualifications

Required

· Bachelor’s degree (STEM major or business major with STEM minor preferred)

· Minimum 5 years of strategic sales experience in a B2B and B2Gsales environment in the electric sector

· Quick learner of technical systems with a strong ability to translate functionality into business needs.

· Proven track record in selling complex technical solutions

· Accountable for accurate revenue forecasts

· Proven track record exceeding revenue targets

· Authorized to work in Canada, and travel to the USA, and internationally

Preferred

· Technical understanding and sales experience with SCADA communications, automation, and systems integration

· Successful sales experience in enterprise solution selling of complex services

· Strong knowledge of IoT (Internet of things) and with Microsoft desktop, embedded, and network environments

· Demonstrated success in developing accounts and winning new business

· Excellent communication skills (listening, questioning, written and verbal)

· Excellent organizational, time management and interpersonal skills

· Ability to adapt in a dynamic work environment and make independent decisions

· Detail-oriented with a strong customer service focus

· Advanced problem-solving skills and an ability to work with innovative solutions

· Excellent written and oral communication skills

· Excellent presentation and oral persuasion skills

· Ability to communicate in more than one language an asset

Benefits

· Group RRSP matching program

· Medical, dental, and life insurance

· Flex time leave

· Employee spending account

· Travel per diem

· Continuing training and education program