Account Manager (North America)

About SUBNET Solutions Inc.

SUBNET Solutions Inc. is a software solutions company headquartered in Calgary, Alberta, with offices in Edmonton, Alberta, the United States, South Africa, and Australia.Our focus is on solving device and data interoperability and management problems primarily for the power utility industry. We integrate cyber-security, operational technologies, and distributed system techniques together when developing solutions to these problems

Description

The SUBNET Account Manager is a strategic member of the sales team who manages relationships with our customers. The Account Manager creates plans necessary to increase SUBNET product adoption with existing customers while continually seeking out new customers for sustained revenue growth of the company.

The SUBNET Account Manager maintains regular contact with their customers by phone, onsite visits and meetings at industry events and communicates their requirements to the SUBNET senior management, solution architecture, product development and marketing teams to satisfy those requirements in a timely manner.

It is expected that a SUBNET Account Manager have a good technical understanding of the products and solutions that SUBNET develops and can effectively articulate the value of those products and solutions to their customers to generate revenue from product sales and associated professional services.

The SUBNET Account Manager is expected to demonstrate a keen ability to identify all the key stakeholders in each customer business opportunity (e.g. the coach, the user buyer, the technology buyer and the business buyer) and be able to communicate effectively with all of them at each stage of the engagement (lead generation, lead qualification, proposal development, deal closing) to ensure high customer satisfaction and maximize revenue generation.

SUBNET takes a proactive approach with customer relationship management. We anticipate the long-term operational needs of our customers and develop the necessary tools and services to meet those needs in a timely manner. The SUBNET Account Manager is the main caretaker of this proactive customer relationship management.

Essential Duties & Responsibilities

This position is responsible for the following:

Required

Preferred

Benefits

SUBNET Solutions Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to mental or physical disabilities, family status, marital status, sex or gender, sexual orientation, pregnancy, age, religion or creed, nationality or citizenship, national or ethnic place of origin, ancestry, or race or color. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hr@subnet.com.