GEM PlumbingHeating is a growing company that has been recognized for setting the standard for excellence in on-time, high quality, and friendly customer service. Here at GEM, we provide career opportunities to master your craft, earn competitive wages, and make a real difference in the lives of our customers and our community.
While working with us expect to be treated like family - because you are! You will work in an environment where your hard work is rewarded, recognized, and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job -make this career move and apply today!
Overview:
As a Commercial Account Manager (B2B Sales), you will work within our RI and MA department to provide clients with comfort estimates. This is a full-time position. Some overtime may be required. You will travel within other RI, CT, and MA territories.
Responsibilities:
•Develop and implement effective sales strategies to explore new business opportunities, including the identification of key decision-makers within targeted leads.
•Provide customers with prompt and accurate price quotes, showcasing the latest technologies tailored to meet their specific needs, with a focus on leading with financing options.
•Collaborate seamlessly with other departments to facilitate smooth sales-to-install handoffs, ensuring an exceptional end-to-end customer journey.
•Engage with fellow Sales Reps to communicate sales targets, share best practices, and foster a collaborative work environment that drives success.
•Prepare and deliver regular sales reports to management, highlighting achievements and areas that require attention for continuous improvement.
•Conduct outbound follow-up calls to existing clients through both telephone and email.
•All appointments conducted in-home to provide personalized and tailored solutions.
•Proactively prospect to generate 10% of leads, showcasing your ability to identify and pursue new business opportunities.
•Additional duties as assigned, contributing to the overall success of the team and organization.
Required Skills and Experience:
•1-2 years of Commercial HVAC Sales Experience is preferred
•Business to Business (B2B) Sales and Relationship Building
•HVAC Estimating experience is highly preferred
•Proven track record of at least 1+ years in sales, consistently meeting or exceeding sales targets.
•Exceptional analytical skills with acute attention to detail.
•Outstanding written and verbal communication skills.
•Previous experience in the home services industry is highly preferred, demonstrating a strong understanding of customer needs in this sector.
Working Conditions:
Environment:
•Moderate to loud noise levels in the work environment.
•Flexibility in working hours, including evenings, early mornings, occasional severe weather events, and weekend or holiday hours.
•Work settings both indoors and outdoors, encompassing various climate conditions ranging from very cold to very hot and humid.
Physical Abilities:
•Ability to use a computer for extended periods, involving sitting, keyboard entry, and use of office equipment.
•Effective communication skills using both computer and phone/smart devices.
•Vision capabilities include close vision, distance vision, and adaptability.
•Physical agility involves reaching, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, and climbing.
•Ability to carry supplies, up to 25 lbs.
Benefits:
•Competitive salary with Commissions
•Medical, Dental, and Vision Insurance
•401K Plan with Company Match
•Company Paid Life Insurance
•Flexible Spending Account
•Continuous and extensive training and development
GEM PlumbingHeating is an Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.