500009-026:Summer Intern, Operations

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:

Summer Intern, Operations

Job Code:

A0123

Supervises Directly:

No

New or Revised:

Revised

Regular or At-Will:

At-Will

Date Last Revised:

12/23/2025

Exempt or Non-Exempt:

Non-Exempt

Compensation Approval Signature:

Union/ Non-Union:

Non-Union

Division:

Department Name:

People & Talent

People & Talent-Employee Experience

Salary Schedule:

INTERN

Cost Center Code:

500009

Grade:

INTERN

Essential Position:

No

Reports To:

Manager, Learning & Development

EEO Code:

Administrative Support

Work Format

Hybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Summer Intern, Operations will focus on organizing and cataloging internal L&D resources, ensuring data accuracy in Oracle, and supporting process documentation efforts. This role will be primarily responsible for cataloging Oracle courses, aligning them with leadership development and succession planning priorities, as well as managing data-related tasks. The intern will also help with creating documentation, such as SOPs and policies, and preparing training materials. In addition, the intern may be exposed to other Human Resource functional areas, including Compensation, Human Resource Business Partners, Labor Relations and Compliance, and Benefits, to gain broader insights into HR operations and strategy.

Essential Duties & Responsibilities:

As a summer Intern, we will provide you with:

- A real-world experience on exciting projects

- Connections with recent college graduates and our company leaders

- Performance of assignments under the direct supervision of a department lead

Performance of other work-related duties as needed

Your essential functions include, but are not limited to:

- Catalog and align Oracle courses with priority skill areas related to leadership development and succession planning.

- Organize and update records in Oracle to ensure accuracy and accessibility.

Assist in the creation and documentation of SOPs, policies, and guidance documents.

- Prepare visually appealing PowerPoint presentations, training materials, and collateral for team use.

- Support process refinement and improvements within the team, enhancing efficiency and effectiveness.

- Conduct data analysis using Excel to track progress and measure training success.

- Assist in planning and organizing internal events related to L&D, such as trainings or workshops.

Assist HR teams in various projects related to Compensation, Benefits, and Labor Relations.

Supervisory Responsibilities : Not applicable

Key Working Relationships:

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:

Strong writing and communication skills.

Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, data analysis).

Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, etc.).

Strong organizational skills and ability to manage multiple tasks.

Comfortable with public speaking and presentations.

Minimum Education Requirements:

Must be currently enrolled fulltime in an undergraduate or graduate program

Must have at least 30 credit hours complete

Must have a minimum 3.0 grade point average

Required Skills:

Strong writing and editing skills for clear, concise documentation.

Proficiency in Microsoft Excel (data analysis, pivot tables, VLOOKUP).

Strong attention to detail and organizational skills.

Effective written and verbal communication skills.

Required Licenses & Certifications:

Not applicable

Required Languages:

English

Physical Requirements:

General office conditions

Preferred Skills & Qualifications

Preferred Experience:

Familiarity with Oracle or similar data management software

Experience in data entry and reporting.

Preferred Education Requirements:

Preferred Majors: Business Administration, Human Resources, Communications, Education, Organizational Development, Marketing, or related fields.

Preferred Skills:

Experience with design tools (e.g., Canva, Publisher).

Understanding of leadership development or succession planning strategies.

The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.*

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

- Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

- Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.

- Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

- Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email complianceada@dcwater.com .