Work Management Operations Analyst

Job Title:

Work Management Operations Analyst

Work Place Flexibility:

Hybrid

Legal Entity:

Entergy Services, LLC

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

- This is a hybrid, reporting to the office 3 days a week and can be filled our office locations in New Orleans, LA, Conroe, TX, Jackson, MS, or Little Rock, AR. Those outside of the service territory will need to relocate. Relocation assistance is not available for this posting*

Job Summary

As a part of the Business Readiness group, this role is responsible for supporting adoption of work management processes, standards and systems to improve performance and productivity. Provide end user support, training development and delivery as well as project management support of work management systems.

Job Duties/Responsibilities

- Support assessment, development and implementation of processes and solutions that affect work management systems (currently the IBM Maximo platform)

- Support and deliver solutions to immediate Production Support needs

- Collaborate with IT Service Delivery on resolution of production issues and system defects

- Provide training and in field coaching for consistent and accurate utilization of work management systems and processes

- Build upon existing or establish new relationships and key partnerships within Power Delivery; educate client base on Work Management services

- Provide WM subject matter expertise and support the lifecycle of system changes including requirements gathering, user acceptance testing and validation

- Provide input to work management change management and training

- Must be able to work effectively both independently and in a team environment

- Must be able to manage multiple projects simultaneously and operate in a highly visible and rapidly changing work environment

- Must be able to deliver Work Management training to all audience levels

- Must be able to build and maintain training materials

- Demonstrate advanced knowledge of work management systems

- Demonstrate advanced knowledge of Microsoft 365: PowerPoint, Excel

- Experience in field operations in Distribution or Transmission is desired

Minimum Requirements

Minimum education required of the position

- Bachelor's Degree in a technical, engineering, or business-related field required or equivalent work experience. - Desired: Master's Degree.

Minimum Experience Required Of The Position

- Analyst III: 4+ years of professional experience. - Analyst Sr: 6+ years of professional experience. - Analyst Sr Lead: 8+ years of professional experience.

Required Minimum knowledge, skills and abilities required of the position

Analytical and project management skill set with advanced knowledge of Microsoft Office: PowerPoint, Excel, Word.

Any Certificates, Licenses, Etc. Required Of The Position

None

Primary Location:

Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : Conroe

Job Function

: Professional

FLSA Status

: Professional

Relocation Option:

No Relocation Offered

Union description/code

: NON BARGAINING UNIT

Number of Openings

: 1

Req ID:

119977

Travel Percentage

:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement:

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click

here

and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note:

Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.