Warranty Outage Coordinator

Warranty Outage Coordinator

Company Overview

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to – making net zero a reality.

Role Overview

The Warranty Outage Coordinator is responsible for overseeing and coordinating scheduled and unscheduled maintenance outages for all projects under warranty. This position plays a key role in developing and managing outage schedules, ensuring alignment across multiple projects, and maintaining a fleet-level view of all ongoing warranty activities. The role requires strong scheduling, coordination, and communication skills to support pre-outage planning, resource loading, and successful execution of warranty services. The Warranty Outage Coordinator supports Field Service, Project Management, and Customer teams to ensure that all warranty obligations are met with quality, safety, and efficiency.

Key Responsibilities

- Develop and manage outage schedules for all projects currently in the warranty phase

- Support pre-outage planning activities including scope definition, schedule development, and logistics coordination

- Travel to customer plant sites as needed for pre-outage planning and outage coordination

- Collaborate with Project Managers, Field Service teams, and customers to ensure timely execution of scheduled and unscheduled outages

- Coordinate field service resource loading in line with outage requirements

- Support the setup and coordination of subcontracted labor for warranty outage execution

- Provide guidance and support to new Project Managers and Field Engineers on outage planning and scheduling best practices

- Coordinate with Supply Chain and other internal departments to secure tools, equipment, and materials for outage execution

- Monitor outage progress and provide real-time schedule updates and adjustments to ensure on-time completion

- Support financial, quality, and schedule targets for each warranty outage

- Perform post-outage reviews to capture lessons learned, best practices, and opportunities for process improvement

- Assist in the resolution of technical issues during the planning and execution phases

- Provide reporting and insights into outage performance metrics across the warranty fleet

- Perform other duties as assigned to support successful execution of warranty services

Other Duties and Responsibilities

- Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources

- Participate in proactive team efforts to achieve departmental and company goals

- Contribute to building a positive team spirit

- Communicate effectively with all levels of employees

- Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties

- Maintain the highest degree of honesty and integrity at all times

- Perform other duties that may be assigned from time to time

Knowledge, Skills & Education

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree (BS) in Engineering, Construction Management or related field from four-year college or university; and/or Five (5+) years related experience in an EPC environment and experienced in planning/scheduling of major power generation projects.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

Knowledge of resource loading scheduling software for project management scheduling applications database, project management, spreadsheet and word processing software, electronic mail, graphics, technical diagrams, flow charts, etc.

Travel Requirements:

Up to 30% travel required both domestically as well as internationally.

Physical Demands & Work Environment

Regularly required to stand and walk. Frequently lift and/or move up to 15 pounds. Occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate to loud. Hearing protection may be recommended and/or required in some areas.

Why Should You Apply?

- Excellent Benefits (Medical, Dental, Vision & 401K Matching)

- Excellent development programs and advancement opportunities

- Tuition reimbursement and on-the-job training

- Paid vacation, sick time, and holidays

- Committed to quality products and services

- Great working environment and culture

- Employee Appreciation Programs and Events

Equal Employment Opportunity

Mitsubishi Power Americas Inc. is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law.