Veterinary Practice Manager

Overview:

We are seeking an experienced and driven VPM to lead the operations of our veterinary specialty and emergency hospital. With a strategic plan to double in size within the next few years, this is a critical leadership role for someone ready to scale operations, develop high-performing teams, and drive operational excellence in a complex, fast-paced clinical environment.

This is not an entry-level leadership role. The ideal candidate has risen through the ranks of veterinary hospital operations and has proven experience managing one large high-volume hospital or overseeing multiple hospitals within a region. You will report to a supportive but hands-off leadership team at headquarters, and you will be trusted to run the hospital independently while partnering closely with medical leadership and departmental teams.

Key Responsibilities:

- Oversee daily operations across all departments including ER, specialty services, client services, and administrative functions

- Lead, mentor, and develop department managers, supervisors, and support staff, ensuring accountability and team cohesion

- Partner with medical leadership to support a high-performing, collaborative clinical environment

- Own the hospital P&L, driving revenue growth, cost management, and margin improvement

- Design and implement workflows and process improvements to support scalability as the hospital doubles in size

- Manage and optimize staffing models, scheduling, recruitment, and retention in alignment with hospital growth

- Lead expansion initiatives in partnership with facilities, finance, and HQ leadership

- Champion culture, employee engagement, and a client-first mindset across all levels of the hospital

- Monitor KPIs (efficiency, throughput, client satisfaction, DVM utilization, etc.) and implement action plans for continuous improvement

- Serve as the primary point of contact for HQ operations, finance, and HR—but operate with autonomy day-to-day

Requirements:

- 8+ years of progressive leadership experience in veterinary hospital operations; experience managing large single-site operations ($10M+ revenue) or multiple smaller hospitals required - Proven ability to lead large teams (50+ staff) in a high-volume, fast-paced clinical setting

- Deep understanding of veterinary business operations including scheduling, budgeting, client relations, inventory, compliance, and medical team partnership

- Strong financial acumen and comfort managing complex budgets and growth forecasts

- Exceptional people management and team-building skills

- Self-directed, strategic, and solutions-oriented leadership style

- Experience leading hospitals through expansion, construction, or multi-phase growth initiatives is strongly preferred

What We Offer:

- Competitive salary + performance bonus

- Comprehensive benefits including medical, dental, vision, 401(k), and PTO

- Relocation assistance if applicable

- Opportunity to lead one of the most exciting veterinary hospital growth stories in the region

Job Type: Full-time

Pay: $125,000.00 - $150,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Relocation assistance

- Vision insurance

Work Location: In person