Utility Service Technician

Applications are being accepted through: 2/2/26

- If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Utility Service Technician

The Utility Service Tech is responsible for installing, disconnecting, reconnecting, removing and exchanging water meters as well as other related equipment at customer’s service points. Gas work would be limited to modules and disconnecting gas service only. Other duties will include meter verifies and performing gas and water meter loop inspections in preparation for a meter installation within Colorado Springs Utilities service territory. In this job you will collaborate with a wide variety of other utility workgroups and contractors daily to ensure safe, reliable, and affordable utility services to the customers of Colorado Springs Utilities.

Essential Job Duties

- Perform water and gas meter set inspections

- Installs, connects, disconnects, reconnects, removes, exchanges, and troubleshoots water utility service points (meters, modules, etc.)

- Operator qualified to identify A.O.C.’s (Abnormal Operating Conditions) on gas equipment and disconnecting gas service and other OQs (Operator Qualifications) that are deemed necessary

- Investigate, troubleshoot, and resolve automated meter reading (AMR) and advanced meter infrastructure (AMI) network and component issues

- Investigate all orders that impact our customers’ billing (reading of meters, suspected high consumption, zero consumption, module issues with gas, electric, and water meters, etc.

- Partner with Pikes Peak Regional Building Department (PPRBD) and perform gas and water meter loop inspections to ensure meter installations meet PPRBD and Colorado Springs Utilities standards and specifications

- Investigate and document utility diversions (theft)

- Represents the company in a professional manner, handling escalated customers and providing exceptional customer service

- Utilizes radios, computers, cellular phones, mobile workforce management applications, customer information systems, and other telecommunications tools and applications in the performance of daily duties

- Completes accurate order documentation and data entry

- Adheres to all safety policies and procedures

- Operates and maintains a company utility vehicle

- Maintains accountability of assigned tools and equipment

Who you are...to be considered for this exciting opportunity, ideally, you will have a minimum of 1 year of utility or construction experience

- You will also be required to work in inclement weather and work nights and weekends, as business necessitates

- This position requires the successful candidate to drive a Colorado Springs Utilities vehicle; a valid, unrestricted driver's license is required

The ability to maintainEssential Job Certifications

- Water Meter Maintenance Certification

- Gas Operator Qualification Training

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

- Exerts 50-100 lbs. of force occasionally, and/or 25-50 lbs. of force frequently, and/or 10-20 lbs. of force constantly to move objects. Physical Demand requirements are in excess of those for Medium Work

- Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, and repetitive motions. Incumbents may be subjected to moving mechanical parts, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, workspace restrictions, and intense noises.

Our Commitment to Our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

- Vacation – Start with 13 days annually, increasing to 24 days with tenure

- Personal Leave –3 days per year

- Paid Holidays –12 paid holidays per year

- Sick Leave – 12 days per year for personal or family health needs

- Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

- Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility

- Zero Health: Access to hundreds of medical services at no cost

- Dental & Vision: Two dental plans and one vision plan

- Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy

- Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities

- Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses

- Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

- Pension Plan: Colorado PERA provides retirement benefits and peace of mind

- Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans

- Disability Coverage: Short-Term and Long-Term Disability insurance available

- Life Insurance: Employer-paid coverage with optional supplemental plans

- Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

- Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance

- Tuition Reimbursement: Up to $5,250 annually to support continued education

- Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness

ATTENTION:

- All positions will be posted for a minimum of 5 calendar days.

- Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.

- Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas. All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities’ benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities’ Affirmative Action Plan in accordance with VEVRAA and § 503.

Accessibility Accommodations. If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/. If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.

Job Type: Skilled Trades & Craft