Cedarburg Light & Water Utility

Utility Billing Clerk

LocationCedarburg, WI
Job TypeFull-time
Salary$47,840-$58,240

About This Job

Job Overview

We are seeking a detail-oriented and organized Utility Billing Clerk to join our office team. The ideal candidate share responsibility for the utility billing process - preparing billing statements, maintaining customer billing and metering information and records, reviewing electric and water meter data; as well as providing specialized customer service as it relates to utility billing, and generalized customer service as it relates to utility operations and activities.


Duties

Process monthly utility bills, ensuring timely and accurate billing for utility services.

Create and maintain accurate customer billing and metering information in the customer information system (CIS).
Process customer applications for utility services.
Process final utility bills.
Establish, update and monitor customer budget and time-of-day accounts in accordance with state statues.
Investigates and calculates account billing corrections.
Communicate with customers regarding their accounts, addressing inquiries and providing support as needed.


Job Type: Full-time


Pay: $23.00 - $28.00 per hour


Expected hours: 37.5 per week


Benefits:

Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid sick time
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance


Schedule:


Monday to Friday

People with a criminal record are encouraged to apply


Ability to Commute:

Cedarburg, WI 53012 (Required)


Ability to Relocate:

Cedarburg, WI 53012: Relocate before starting work (Required)


Work Location: In person


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