Peak Utility Services Group

Utility Billing Supervisor

Stoughton, MA

Full-time

$72,800

About This Job

The Billing Supervisor will manage a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes.

Our Core Values: TRAITS

Trust, Respect, Accountability, Integrity, Teamwork, and Safety.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Reconciles billings with the accounts received ledger

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Monitors the billing metrics database

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Identify simplification and automation opportunities

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Manages and ensures compliance with control objectives

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Develops and prepares reports and metrics

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Utilizes metrics to improve performance

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Supports internal and external auditors

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Updates billing policies, procedures, methods, and guidelines

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Communicates with management on day-to-day issues

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Leads team to improve office collections, communicate issues, and implement ideas

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Performs daily activities of billing and auditing of assigned claims

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Ensure compliance with company policies, and state and federal regulatory bodies

Success Factors:

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Ability to work independently and collaboratively within a team environment

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Well-versed in billing workflows across multiple contract structures

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Excellent problem-solving skills

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Highly organized with exceptional follow-through ability

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Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization

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Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners.

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Excellent organizational skills and the ability to balance a variety of tasks

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Ability to understand and follow specific oral and written instructions

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Ability to work well independently and as a part of a team with co-workers

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Ability to pass motor vehicle, criminal background check, and comply with drug-free workplace policy

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English usage sufficient to keep records, place orders, and prepare simple narrative reports

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Willingness and ability to learn additional skills

Experience and Education:

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Bachelor’s degree in accounting, finance, or a related field

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Strong organizational and project management skills

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Two plus (2+) years of supervisory experience in related industry

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Ability to prioritize and manage time appropriately

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Experience with a large customer base and high transaction volume

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Ability to translate and analyze data into reports

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Proficiency with Microsoft Office Suite

Additional Requirements/Licenses/Certifications:

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Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment.

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Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen.

Job Type: Full-time

Pay: From $35.00 per hour

Schedule:

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10 hour shift

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8 hour shift

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Monday to Friday

Work Location: In person

Utility Billing Supervisor

About This Job

Our Core Values: TRAITS

Trust, Respect, Accountability, Integrity, Teamwork, and Safety.

Essential Functions:

Success Factors:

Experience and Education:

Additional Requirements/Licenses/Certifications:

Job Type: Full-time

Pay: From $35.00 per hour

Schedule:

Work Location: In person

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