JOB POSTING - UTILITY ADMINISTRATOR
Meota Gas Co-operative Association Ltd. (Meota) is a member owned natural gas cooperative operating in the hamlet of Priddis, Alberta, serving over 952 customers.
This posting is being offered as a full-time, permanent position.
Priddis is just a short 15 minute country drive from south Calgary. You'll enjoy a peaceful and quiet work atmosphere in this quaint hamlet and not have to juggle the busy city traffic!
We are seeking a highly organized and detail-oriented Office Administrator to join our team. This position is focused on customer billing, management of customer accounts, construction project administration & tracking, reception, payment processing/account collections, data entry and running reports, and assisting with a variety of administrative functions and projects.
Utility Administration & Account Maintenance
•Monthly activities surrounding gas billing and customer billing and associated administration
•Manage meter exchange program compliance and appointment scheduling
•Audit reporting, records management, account maintenance
•Customer onboarding/change maintenance and customer file maintenance (digital and hard copy)
•First point of contact for Members and customers
•Customer communications including website maintenance
•Operations centre maintenance coordination for building and equipment
•Office supply coordination
Accounts Receivable
•Payment processing - Account Collections – Ensure procedures and policies are followed / actioned, identify issues and provide solutions, prepare arrears reporting and provide analysis
•EFT Management and A/R Processing
Customer Communications
•Maintain excellent public relations and provide utility information
•Customer communication initiatives and distribution
•Respond to general email inquiries – first point of contact
Office Administration
•Office building, equipment and office supply maintenance
What you Need to Have:
•Related education in bookkeeping/payroll (preferred)
•Experience with Quickbooks Desktop Professional
•Business Administration Certificate or equivalent experience
•2 years of experience in a billing environment
•2 – 5 years Customer Service Experience
•Excellent communication skills - verbally and written
•Advanced experience with Microsoft Office Suite required
•Experience with using Excel to create or modify spreadsheets
•Understanding of accounting principles
•Experience in working in a deadline-oriented environment without losing your sense of humour
•Team player with a professional (and fun) demeanor
•Natural gas co-op or utility experience considered an asset
•Billing or Collections experience considered an asset
Competencies
•Strong organizational skills
•High attention to detail and accuracy
•Planning, Organization, Critical Thinking, Problem Solving
This position has opportunity for growth into bookkeeping/accounting support for the right candidate.
Schedule:
•40 hours per week - Flexible - no weekends
Why Work at Meota ?
•Benefits – Health care, Dental etc.
•Fresh country air – located in the hamlet of Priddis!
Remuneration
•Salary to commensurate with experience
We believe in team work! A small team of multi-taskers awaits your application!
This posting will remain open until a suitable candidate is found.
Please email resume and cover letter to admin@meotagas.com
Meota Gas Co-operative Association Ltd.
178081 – Priddis Valley Road West
Priddis, AB T0L 1W1
PH: 403.931.2161
Job Types: Full-time, Permanent
Pay: From $28.00 per hour
Expected hours: 40 per week
Benefits:
•Employee assistance program
Work Location: In person