InductEV

Customer Success Project Coordinator

Customer Success Project Coordinator
Notice info
LocationUnited States, United States
Job TypeFull time
Remote
Utilities

About This Job


About InductEV:

At InductEV, we're revolutionizing the decarbonization of commercial mobility. As the leader in wireless EV-charging systems, we're building the first ever wireless charging platform to help OEMs, fleet operators and infrastructure owners to embrace a greener future. Our AI powered data, energy and mobility solutions help companies lower people and real estate costs, maximize vehicle uptime, and reduce overall carbon footprint.


As demand for our groundbreaking solutions continues to grow, we're scaling up and expanding our world-class team. We're seeking exceptional individuals who share our passion for a cleaner, more sustainable future to join us on this exciting journey.


Job Summary:

We are looking for a customer success project coordinator to join our team. In this role, you will collaborate with sales, field services, engineers and other departments to manage existing customer relationships, onboard new customers and collaborate cross-functionally to drive project activities to completion.


Key Responsibilities:


Manage Customer Relationships & Engagement:

Develop strong relationships with customers, ensuring satisfaction and long-term success.
Proactively communicate with customers on a regular basis to ensure a consistent and reliable flow of information
Track customer interactions, key account milestones, and engagement metrics to drive strategic account planning.
Develop an in-depth understanding of InductEV products and their capabilities. Stay up to date with new features and communicate changes to customers.


Project Manage Customer Success Activities:

Track customer onboarding, account health, and overall project launch status in Wrike, the organization’s project management platform.
Establish and monitor project timelines, key milestones, and deliverables to ensure smooth onboarding and continued engagement.
Follow up with internal stakeholders to track progress on tasks and escalate risks proactively.


Onboard New Customers:

Partner with sales, OEM integrations, engineering and supply chain to ensure a smooth onboarding experience, mapping out clear milestones and timelines.
Track onboarding progress in Wrike, updating stakeholders on key deliverables and risks. Develop and refine onboarding checklists and workflows to improve efficiency and consistency.


Track & Report on Core Customer Metrics:

Monitor customer health indicators such as utilization, energy usage, and NPS to ensure engagement.
Generate customer reports and insights to drive data-informed decision-making.
Regularly update stakeholders on customer performance, risks, and opportunities for improvement.


Key Tools & Processes:

Wrike (or equivalent) for task management, milestone tracking, and cross-functional collaboration.
Structured project management approach for onboarding, customer health tracking, and renewals.
Regular status meetings and follow-ups with internal teams to ensure alignment on customer priorities.
Risk identification and escalation to address potential customer issues proactively.


What You’ll Need:

Bachelor’s Degree
3+ years of experience in a similar role
Experience working in automotive or EV industry preferred
Experience working with project management products

Similar Jobs

company-logo

Customer Success Manager

Vital Lyfe
Job Typefull time
 
Los Angeles Metropolitan Area, CA
15 days ago
company-logo

Customer Success Manager

Tradebe
 
United States
about 2 months ago
company-logo

New Customer Implementation Project Manager

Tenaska
Job Typefull time
 
Irving, TX
about 1 month ago
company-logo

Customer Success Team Manager

Tradebe
 
Merrillville, IN
about 2 months ago
UF

Sales Project Coordinator

United Flow Technologies
Job Typefull time
Salary
$60000 - $75000
Milford, OH
2 months ago
company-logo

Project Support Coordinator

K&A Engineering Consulting
Job Typefull time
Salary
$65000 - $72000
Portland, ME
14 days ago
company-logo

Project Coordinator

Vortex Companies - Trenchless Infrastructure Rehabilitation Solutions
Job Typefull time
Salary
$90000 - $105000
Huntington Beach, CA
8 days ago
company-logo

Project Coordinator

Thermon
Job Typefull time
 
Calgary, AB
9 days ago
company-logo

Project Coordinator

Bravo Target Safety
 
Leduc, AB
9 days ago
company-logo

Project Coordinator

Ketek Group
Job Typefull time
 
Edmonton, AB
10 days ago
DC

Project Coordinator

Duz Cho Construction L.P
Job Typefull time
 
Chetwynd, BC
14 days ago
company-logo

Project Coordinator

Border States Electric
 
Kansas City, MO
14 days ago
company-logo

Project Coordinator

Parkland Corporation
Job Typefull time, contract
 
Columbus, OH
15 days ago
company-logo

Project Coordinator

Kinross Gold Corporation
Job Typefull time
Salary
$75000 - $90000
Republic, WA
15 days ago
PS

Project Coordinator

Power Systems West
Job Typefull time, temporary
Salary
$55000 - $65000
Fife, WA
about 1 month ago
company-logo

Project Coordinator

TechServ Engineering
Job Typefull time
 
Corpus Christi, TX
about 1 month ago
company-logo

Project Coordinator

Ampirical
Job Typefull time
 
Covington, LA
about 1 month ago
company-logo

Project Coordinator

Blair, Church & Flynn Consulting Engineers, Inc.
Salary
$52000 - $66560
Las Vegas, NV
about 1 month ago
company-logo

Project Coordinator

PURIS
Job Typefull time
 
Hyattsville, MD
about 1 month ago
company-logo

Project Coordinator

GFL Environmental
Job Typefull time, contract
 
Port Perry, ON
about 1 month ago

Trending Jobs

company-logo

Lead Software Engineer

Energy Hire
Job TypeFull time
Salary
$120000 - $180000
Dallas, Texas
6 months ago
company-logo

Industrial Craft Electricians for 2026 Start– Kennecott Copper

Rio Tinto
Job Typefull time
 
Salt Lake City, UT
2 months ago
company-logo

Record Management Associate

Dream Home Inspection LLC
Job TypeFull time
Salary
$32932 - $40932
Los Angeles, California
about 1 month ago
company-logo

Title Landman

Norwood Land Services, LLC
Job Typecontract
 
00
about 2 months ago
HE

Accounting Clerk II - Oahu

Hawaiian Electric Company, Inc.
Salary
$47840 - $47840
Honolulu, HI
about 2 months ago
company-logo

Data Engineer

Dream Home Inspection LLC
Job TypeFull time
Salary
$20 - $49
Baldwin, Florida
about 2 months ago
PR

Executive Coordinator

Perpetua Resources
Job Typefull time
Salary
$55000 - $75000
Boise, ID
about 2 months ago
company-logo

STOREKEEPER

Manitoba Hydro
 
Winnipeg, MB
about 1 month ago
company-logo

Power Line Technician - Fort St. John

BC Hydro
Job Typefull time
 
Fort St. John, BC
about 2 months ago
company-logo

Nuclear Operations Technician I or Nuclear Operations Technician II - Harris Nuclear Plant

Duke Energy Corporation
Job Typefull time
 
New Hill, NC
15 days ago
company-logo

Intern - High School - Des Moines, IA

Berkshire Hathaway Energy
Job Typeinternship
 
Des Moines, IA
about 2 months ago
company-logo

Senior Engineer Nuclear Development

SRP
Job Typefull time
 
Tempe, AZ
about 1 month ago
company-logo

Business Line Manager

Nikkiso Clean Energy & Industrial Gases
Job Typefull time
Salary
$107614 - $158003
Seal Beach, CA
2 months ago
company-logo

Summer 2026 Co-Op -Summer 2026 Co-Op - Media & Communications - Cornwall

Ontario Power Generation
Job Typecontract
 
Cornwall, ON
about 2 months ago
company-logo

Senior Rental and Pool Administrator, Senior

Pacific Gas and Electric
Job Typefull time
Salary
$93000 - $127000
Davis, CA
2 months ago
company-logo

Intern/Co-op - Accounting (Fall 2026)

Marathon Petroleum Corporation
Job Typefull time
 
Denver, CO
about 1 month ago
company-logo

Civil Engineering Summer Student - Starting Spring 2026

New Gold Inc.
Job Typeinternship
 
Emo, ON
about 1 month ago
company-logo

Manager, Facilities Engineering

Cenovus Energy
Job Typefull time
 
Calgary, AB
2 months ago
EG

Office Assistant

Ed's Garage, Inc.
Job Typepart time, full time
 
Canterbury, CT
2 months ago
company-logo

Maintenance Lead

Keyera Corp
Job Typefull time
 
Valleyview, AB
about 2 months ago