InductEV

Customer Success Project Coordinator

Customer Success Project Coordinator
Notice info
LocationUnited States, United States
Job TypeFull time
Remote
Utilities

About This Job


About InductEV:

At InductEV, we're revolutionizing the decarbonization of commercial mobility. As the leader in wireless EV-charging systems, we're building the first ever wireless charging platform to help OEMs, fleet operators and infrastructure owners to embrace a greener future. Our AI powered data, energy and mobility solutions help companies lower people and real estate costs, maximize vehicle uptime, and reduce overall carbon footprint.


As demand for our groundbreaking solutions continues to grow, we're scaling up and expanding our world-class team. We're seeking exceptional individuals who share our passion for a cleaner, more sustainable future to join us on this exciting journey.


Job Summary:

We are looking for a customer success project coordinator to join our team. In this role, you will collaborate with sales, field services, engineers and other departments to manage existing customer relationships, onboard new customers and collaborate cross-functionally to drive project activities to completion.


Key Responsibilities:


Manage Customer Relationships & Engagement:

Develop strong relationships with customers, ensuring satisfaction and long-term success.
Proactively communicate with customers on a regular basis to ensure a consistent and reliable flow of information
Track customer interactions, key account milestones, and engagement metrics to drive strategic account planning.
Develop an in-depth understanding of InductEV products and their capabilities. Stay up to date with new features and communicate changes to customers.


Project Manage Customer Success Activities:

Track customer onboarding, account health, and overall project launch status in Wrike, the organization’s project management platform.
Establish and monitor project timelines, key milestones, and deliverables to ensure smooth onboarding and continued engagement.
Follow up with internal stakeholders to track progress on tasks and escalate risks proactively.


Onboard New Customers:

Partner with sales, OEM integrations, engineering and supply chain to ensure a smooth onboarding experience, mapping out clear milestones and timelines.
Track onboarding progress in Wrike, updating stakeholders on key deliverables and risks. Develop and refine onboarding checklists and workflows to improve efficiency and consistency.


Track & Report on Core Customer Metrics:

Monitor customer health indicators such as utilization, energy usage, and NPS to ensure engagement.
Generate customer reports and insights to drive data-informed decision-making.
Regularly update stakeholders on customer performance, risks, and opportunities for improvement.


Key Tools & Processes:

Wrike (or equivalent) for task management, milestone tracking, and cross-functional collaboration.
Structured project management approach for onboarding, customer health tracking, and renewals.
Regular status meetings and follow-ups with internal teams to ensure alignment on customer priorities.
Risk identification and escalation to address potential customer issues proactively.


What You’ll Need:

Bachelor’s Degree
3+ years of experience in a similar role
Experience working in automotive or EV industry preferred
Experience working with project management products

Similar Jobs

company-logo

Sustainability Project Manager

logo
Cal Paso Solar Electric
Job TypeFull time
Salary
$72800 - $187200
Los Angeles, California
2 months ago
company-logo

Customer Success Manager

Tradebe
 
United States
27 days ago
company-logo

New Customer Implementation Project Manager

Tenaska
Job Typefull time
 
Irving, TX
10 days ago
company-logo

Customer Success Team Manager

Tradebe
 
Merrillville, IN
29 days ago
UF

Sales Project Coordinator

United Flow Technologies
Job Typefull time
Salary
$60000 - $75000
Milford, OH
about 1 month ago
company-logo

Project Coordinator

PURIS
Job Typefull time
 
Hyattsville, MD
8 days ago
company-logo

Project Coordinator

Blair, Church & Flynn Consulting Engineers, Inc.
Salary
$52000 - $66560
Las Vegas, NV
8 days ago
PS

Project Coordinator

Power Systems West
Job Typefull time, temporary
Salary
$55000 - $65000
Fife, WA
8 days ago
company-logo

Project Coordinator

TechServ Engineering
Job Typefull time
 
Corpus Christi, TX
8 days ago
company-logo

Project Coordinator

Ampirical
Job Typefull time
 
Covington, LA
8 days ago
company-logo

Project Coordinator

GFL Environmental
Job Typefull time, contract
 
Port Perry, ON
9 days ago
company-logo

Project Coordinator

Decom Solar
Job Typefull time
 
00
9 days ago
IL

Project Coordinator

INTREN LLC
Job Typefull time
Salary
$52000 - $68640
Blue Bell, PA
12 days ago
company-logo

Project Coordinator

Enbridge
Job Typefull time
Salary
$76700 - $105000
Duluth, MN
14 days ago
company-logo

Project Coordinator

Osmose
Job Typefull time
 
Depew, NY
14 days ago
SS

Project Coordinator

SME Solutions
Job Typefull time
Salary
$52000 - $60320
Lakewood, WA
14 days ago
AC

Project Coordinator

Alvah Contractors, Inc.
Job Typefull time
Salary
$62400 - $83200
South San Francisco, CA
14 days ago
company-logo

Project Coordinator

Kinder Morgan, Inc.
Job Typefull time
 
Houston, TX
15 days ago
company-logo

Project Coordinator

R-V Industries
Job Typefull time
 
Honey Brook, PA
16 days ago
company-logo

Project Coordinator

Kinder Morgan
Job Typefull time
 
Houston, TX
22 days ago

Trending Jobs

company-logo

Lead Software Engineer

Energy Hire
Job TypeFull time
Salary
$120000 - $180000
Dallas, Texas
5 months ago
HE

Landman

Herbaly Exploration LLC
Job TypeFull time
 
Littleton, Colorado
2 months ago
company-logo

Sustainability Project Manager

Cal Paso Solar Electric
Job TypeFull time
Salary
$72800 - $187200
Los Angeles, California
2 months ago
company-logo

Recruiter – Renewable Energy Sector

Microgrid.Tech
Job TypeFull time
 
Long Beach, California
3 months ago
company-logo

Land Acquistion Agent

Sustainable Land Management
Job TypeContract
 
Fort Worth, Texas
13 days ago
HE

Accounting Clerk II - Oahu

Hawaiian Electric Company, Inc.
Salary
$47840 - $47840
Honolulu, HI
29 days ago
company-logo

Data Engineer

Dream Home Inspection LLC
Job TypeFull time
Salary
$20 - $49
Baldwin, Florida
25 days ago
company-logo

IT Support Specialist

Cal Paso Solar Electric
Job TypeFull time
Salary
$29 - $60
Los Angeles, California
2 months ago
company-logo

Record Management Associate

Dream Home Inspection LLC
Job TypeFull time
Salary
$32932 - $40932
Los Angeles, California
15 days ago
PR

Executive Coordinator

Perpetua Resources
Job Typefull time
Salary
$55000 - $75000
Boise, ID
22 days ago
company-logo

Welder/Fitter

Unique Metal Fabrications, Inc.
Job Typecontract
Salary
$39520 - $47840
Pittsburg, KS
about 1 month ago
company-logo

Cashier - Store 80122

Parkland USA
Job Typefull time
 
Belfield, ND
about 1 month ago
EG

Office Assistant

Ed's Garage, Inc.
Job Typepart time, full time
 
Canterbury, CT
about 1 month ago
HE

Safety Professional - Oahu

Hawaiian Electric Company, Inc.
Salary
$87400 - $111500
Pearl City, HI
29 days ago
company-logo

Chief Operation Officer – Cold Storage Revolution

Microgrid.Tech
Job TypeFull time
 
Long Beach, California
3 months ago
BD

Industrial Hygienist

Burgundy Diamond Mines
Job Typefull time
 
Yellowknife, NT
about 1 month ago
company-logo

Terminal Operator

Plains All American Pipeline
Job Typefull time
 
Crane, TX
about 1 month ago
company-logo

Intern - Pipeline Technician (Owatonna, MN)

Berkshire Hathaway Energy
Job Typeinternship
 
Owatonna, MN
27 days ago
company-logo

Executive Protection Advisor

Enbridge
Job Typefull time
 
Waltham, MA
27 days ago
company-logo

Title Landman

Norwood Land Services, LLC
Job Typecontract
 
00
26 days ago