Position Summary
The Training and Development Specialist is responsible for the development, implementation and facilitation of a formal training program for the organization, while utilizing and maintaining our learning management system (LMS.)
Primary Position Responsibilities
•Administers the in-house, CoServ University, training program by analyzing needs and formulating programs and schedules based on knowledge of identified needs, changes to business systems, services, or procedures.
•Conducts Smith System Driving training as part of the driver improvement plan.
•Conducts CPR and First Aid training sessions.
•Works closely with leadership to align training goals with overall company and departmental objectives.
•Develops and delivers in-person and virtual training as needed and moderates' sessions to ensure engagement.
•Coordinates securing outside training resources such as consultants, educational institution personnel, and business and industry representatives.
•Coordinates with legal in reviewing the required training
•Researches, writes and develops new and/or revised curriculum such as training handbooks, multimedia visual aids, computer tutorials and reference works.
•Maintains learning management system (LMS), including managing user accounts, uploading training materials, and monitoring training completion and
•Responsible for creating and executing learning strategies and programs while maintaining Employee training records and providing training reports as requested through the learning management system (LMS).
•Works with various departments throughout the organization to ensure accurate documentation and tracking of training. Including: Safety, EDP/Operations, IT/InfoSec, etc.
•Develops metrics to effectively monitor the impact of training
•Continually collects and analyzes feedback from participants on the effectiveness of training programs.
•Supports the continuous improvement of training processes, suggesting enhancements, and identifying opportunities for streamlining and
•Responsible for working with the Employee Communications Specialist and the Safety & Training Department to update the monthly safety topic training presentation, post on the LMS and assign to all Employees.
•Stays updated on training best practices and industry trends, incorporating them into the coordination and delivery of training activities.
•Responsible for preparing and maintaining the training program
•Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
•Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.
Secondary Position Responsibilities
•Creates and submits training invoices quarterly or as
•Plans, organizes, and coordinates Employee morale
•Assists with internal communications, as
•Performs other duties and activities as
Supervisory Responsibilities
Position Requirements
Experience, Education and Certifications Required
•High School Diploma or E.D equivalency.
•Three (3) years of leadership training experience or six (6) years of experience as a leader in an organization.
•Working knowledge of a learning management system (LMS).
Experience, Education and Certifications Preferred
•College degree in a business
•Five (5) years of experience in adult learning
•Experience with Adobe creative
•Working knowledge of Schoox and/or UKG Pro
Skills and Abilities Required
•Excellent human relations and communications skills, both written and
•Must be comfortable in preparing and delivering presentations to all levels within the organization, including formal professional development and teaching
•Ability to evaluate and research training options and
•Demonstrates competencies of leadership skills - planning, coordinating, directing, listening and communication.
•Ability to work under strict deadlines and has the capability to utilize problem- solving skills.
•Ability to prioritize and manage multiple
•Must have strong grammar
•Must understand the confidentiality required for this
•Must possess personal computer skills and be proficient in Office 365 products including, but not limited to Outlook, Word, Excel, and PowerPoint.
•Ability to work independently, with minimal
•Ability to work as a team
•Ability to work flexible and extended hours as needed or
Skills and Abilities Preferred
•Knowledge of the cooperative business
•Knowledge of instructional
Physical Requirements
•Operates office equipment such as a computer, telephone, copier,
•Ability to lift a minimum of 25
•Ability to drive occasionally as
•Ability to sit for long periods of
•Requires frequent sitting, standing, walking, bending, and
Other Requirements
•Travels to conferences and other office
•Must have and maintain a valid Texas driver's
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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