Technology Portfolio Business Analyst Senior (Content & ARCS)

Job Posting End Date

05-14-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Working within Waterfall or Agile frameworks, a Business Analyst will work with a variety of disciplined focused team members all working toward a common goal of delivering value with quality and scale. Responsible for collaborating with other Job Families such within Technology and across our business partners to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices. Independently performs intermediate to advanced business and project analysis for medium to large projects.

The successful candidate will be part of a portfolio responsible for multiple applications that facilitate information management, as well as integrated risk management and compliance for the corporation.

Job Description What You'll Do:

- Formulate business strategies and operations to develop technology capability portfolio roadmaps that align with the business vision.

- Assist in the creation and refinement of business cases to execute technology programs and projects.

- Help create and present monthly portfolio reviews to technology leadership.

- Develop and present project proposals to technology and business stakeholders.

- Conduct financial forecasting and monitor portfolio-level programs and projects.

- Prepare and present benefit realization analyses following project completion.

- Strengthen relationships within the technology business unit through thought leadership and strategic planning.

- Set actionable goals for the portfolio team, and analyze, measure, and report metrics to leadership.

- Coach and mentor entry-level Tech Business Analysts.

What We're Looking For:

Technology Business Analyst Senior (SG7): Education:

Bachelor's degree in computer science, information systems, business or related field of study; Or Associate's degree in computer science or related field of study with 2 years of relevant work experience; Or High school diploma/GED with 4 years of relevant work experience.

Experience

: In addition to any experience required above, 5 years of relevant work experience is required.

Preferred Skills/Experience:

- Working knowledge of Waterfall and Agile frameworks.

- Hands-on experience with detailed requirements gathering and the development of technology solutions.

- General understanding and awareness of technologies such as integrated risk management/Governance, Risk, and Compliance (GRC) applications, including RSA Archer, as well as information governance and document management applications. Experience with Archer or similar GRC platforms and risk management is a plus.

- Experience with Documentum or similar document management applications is a plus.

- Experience collaborating with tech leads and end-users, as well as participating in peer testing processes.

- Experience updating or configuring user-submitted service requests, including notifications, data imports, reports, and dashboards.

- Advanced knowledge and understanding of tools such as ServiceNow, Jira, Microsoft 365, Visio, and Microsoft Project.

- Experience with configurable web-based platforms, as well as HTML, JavaScript, SQL, C#, and REST APIs, is a plus.

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

#AEPCareers

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data Compensation Grade:

SP20-007

Compensation Range:

$87,633.00 - $109,543.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.