Technical Trainer

Department: Gas Operations

Reports to: Director - Compliance & Operational Performance

Location: In Office

, East Hartford

The base salary range for this position is dependent upon experience and location, ranging from: $94,490.40 - $118,113

Job Summary

The Technical Trainer will oversee a program encompassing the development and delivery of training, enhancement of curriculum, collaboration with operational teams, management of Learning Management Systems (LMS), and scheduling. Additionally, they must effectively communicate complex technical concepts in a clear and engaging manner, assess the effectiveness of training sessions, and make necessary improvements. Collaboration with operations to ensure Subject Matter Experts (SME’s) are secured for training sessions requiring them. Meticulous management of the LMS ensures accurate tracking of progress and certifications. The role also involves scheduling training sessions to accommodate the needs of the organization and its employees, maintaining a balance between operational demands and educational development.

Key Responsibilities

- Implement technical training programs tailored to meet organizational needs.

- Develop training materials, such as presentations, worksheets, and instructor guides.

- Conduct training sessions, in a multitude of mediums to best engage students while maximizing efficiency.

- Assess the effectiveness of training programs and make improvements based on feedback and results.

- Manage training resources, ensuring all materials and equipment are up-to-date and in good working condition.

- Stay informed about the latest technological trends and advancements to incorporate into training programs.

- Evaluate trainee performance, provide feedback, and offer assistance to enhance their technical competencies.

- Ensure 100% accuracy of Learning Management System to track competency and certifications.

Required Qualifications

- Minimum years of experience: 3+ years of experience in a relevant technical trade

- Bachelor’s degree in engineering, instructional design, or other relevant area of study

- Equivalent experience and education

Preferred Qualifications

- Completed apprentice program or other relevant trade qualifications.

- Experience in safety related regulations such as OSHA and any potential state mandated regulations.

- Previous training experience

Company

CONNECTICUT NATURAL GAS CORPORATION

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date

December-31-2025