Technical Trainer

Technical Trainer

Work Location: Butte, MT (Must reside in the greater Butte Metro area)

Pay range: $55,600 to $125,400 per year

Employment Status: Regular Full-time

External candidates apply at northwesternenergy.com

Internal candidates apply through iConnect.

About this position:

The Technical Trainer is responsible for developing and implementing training programs that ensure employees develop the skills necessary to thrive in their jobs. The Technical Trainer will also evaluate the effectiveness of training and onboarding programs, identify gaps in current programs, and develop improvements for learners at all levels of experience and career progression.

We offer great benefits:

NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,600 amazing people and serve over 800,000 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including:

- 401K with company match up to 4% and non-elective contribution up to 7%

- Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)

- Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)

- Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)

- Tuition reimbursement

- Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)

- Paid company endorsed volunteer opportunities

- Paid parental leave

- Paid bereavement leave

- Paid training opportunities

- Paid time off starting on your first day, plus 11 paid holidays

Benefits may vary by position or as negotiated as part of a collective bargaining agreement.

About this job:

- Assist with developing and implementing a comprehensive training vision for Distribution Operations craft and professional employees in coordination with the Safety, HR and other Departments

- Conduct individual and team skills gap analyses and develop training programs to address requirements

- Develop technical training curricula and courses for various competency and experience levels, from new employees/apprentices through intermediate and advanced experience employees

- Collaborate with subject matter experts to ensure training materials align with industry standards, regulations, and company policies and standards

- Partner with management to identify talented subject matter experts who can be "peer trainers" and effectively develop their trainer skills and competencies

- Consult on design of training facility equipped with classrooms and an outdoor yard with electric and natural gas equipment and tools for hands-on simulation of safe utility tasks and operations

- Coordinate vendor-led trainings, including presenting new tools, equipment, and technologies and simulating activities in a demo environment

- Develop and support partnerships with high school, university and technical education school programs

- Utilize innovative, audience and subject matter appropriate training methods, including classroom, e-learning platforms, simulations, and hands-on exercises

- Regularly update training materials to reflect advancements in technology, industry best practices, and regulatory changes

- Foster a positive learning environment that encourages active participation and knowledge retention

- Assess training effectiveness through feedback mechanisms and adjust programs accordingly.

- Conduct new employee orientation sessions

- Partner with the Safety, HR and other departments to maintain a repository for training records

- Integrate new technologies into training programs to enhance the technical skills and adaptability of the workforce

- Perform individual lifts and carry supplies up to 35 pounds

- All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

- Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Am I right for this job? Here's the success profile:

- A bachelor's degree in education, engineering, curriculum development, related technical field OR equivalent years' experience within a related field

- Proven experience in developing and delivering technical training programs in the electric and gas utility sector, or other energy or industrial sector preferred. Willing to train the right person for this position

- Strong curriculum development skills preferred

- Strong communication and presentation skills

- Experience with e-learning platforms and instructional design

- Ability to collaborate and influence effectively with cross-functional teams.

- Strong computer and business software skills required

- Highly organized

- Problem-solving skills

- Demonstrated oral and written communication skills, and effective interpersonal skills

- Knowledge of electric and gas infrastructure, safety protocols, and regulatory requirements

- Strong communication and presentation skills

- Knowledge of various teaching methods and approaches

- Demonstrate and maintain a good safety record

- Valid driver's license and satisfactory driving record

- Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click here to certify at no cost)

Requisition #4808

Posting Dates: September 4, 2025 through September 17, 2025

Department/Division: Distribution Operations

Employment Physical: Required

Drug Test: Required

Background Check: Required

Relocation Benefit: Negotiable

Telecommuting: Part-time Negotiable within NorthWestern Energy Service Territory

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at job.inquiries@northwestern.com.