Technical Service Manager

About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,400 employees worldwide.

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions.

The Technical Service Manager is an integral part of our Sales team based out of our US - Teaneck, NJ - Remote site.

Position Purpose

Position exists to work as part of a key account team driving demand for PAHC products into the poultry industry by providing expert technical support to customers, building strong connections, and solving problems for key influencers across the broiler, layer and turkey industries including production managers, veterinarians, nutritionists, members of senior leadership as well as the academic community.

Key Responsibilities

- Collaborate closely with Phibro Sales Team as part of key account teams to advance revenue and earnings by providing timely, expert, technical information regarding the efficacy and value of Phibro products.

- Assist in transforming the creation of solutions and customer value.

- Work to design vaccine, medicated feed additive and nutritional specialty programs with customers that will enable them to achieve maximum performance from Phibro Products.

- Provide the global marketing team with accurate, credible, and current technical information that will support the achievement of commercial objectives.

- Assist poultry producers in the technical evaluation of production issues and then to provide logical solutions.

- Develop, lead, and execute field or research trials designed to promote the use of the PAHC product lines.

- Positively interface with industry decision makers, influencers, and key academic and scientific leaders in the US poultry industry in support of Phibro products.

- Attend trade shows, academic conferences, and state poultry association meetings to foster relationships and stay in tune with issues facing the industry.

- Keep management updated on current industry issues and trends.

- Must be willing to travel 50% of time.

Technical Competencies

- Expert command of poultry health. In depth understanding of poultry production, husbandry, and processing.

- Demonstrated ability to design and manage meaningful field trials.

- Excellent understanding of current trends and issues in poultry health.

- Assist in an understanding of other species production, husbandry, and processing.

- Proficient in the MS office suite as well as other commonly used software applications within the industry, i.e., LIMS, Adobe, et al.

Business Competencies

- Understanding of the financial drivers of success at PAHC. Recognizes the relationship between sales, marketing, operations, and finance.

- Understand the customer’s business model and its implication on decision making and the relevance of technical information in that process.

- Demonstrated ability to interface effectively with both decision makers and influencers (internal and external) to promote Phibro products.

- Current with industry trends.

Personal Competencies

- Self-starter who will take the initiative and will go the “extra mile” to ensure a sound outcome.

- Excellent communicator, listens well, and is versatile in presenting technical information to different audiences with different technical knowledge levels.

- Possesses a professional network including current relationships with veterinarians in the poultry industry specific to Mid-Atlantic and Southeast.

- High degree of personal integrity.

- Innovative in addressing complex problems to come up with credible solutions that drive value in the customers’ mind.

Location

- Territory encompasses mainly the broiler industry in the Mid-Atlantic region but is willing to work in layers as well.

- The selected candidate can live in or near a major airport within the region.

Qualifications

- Doctor of Veterinary Medicine degree from an accredited university.

- Post-graduate or advanced training and/or experience in poultry health is preferred.

- Must hold a valid US veterinary license.

- Experience in the broiler, layer and turkey would be beneficial. A minimum of 3-5 years of experience in at least one segment and/or a combination of segments in the US poultry industry is required.

To learn more about Phibro Animal Health's competitive benefits package, please click here: Phibro Benefits.

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit: Animal Health & Mineral Nutrition

Division: Animal Health & Nutrition Department: Sales Location: US - Teaneck, NJ - Remote Work Schedule: Monday - Friday (Standard Work hours)