We are looking for an Inside Sales representative who will play a pivotal role in our sales team's success. You will collaborate closely with our sales team to drive revenue growth, exceed sales targets, and ensure exceptional customer satisfaction. This position requires a technical understanding of HVAC products and systems, effectively managing your time, and excellent communication skills.
- Generate selections and customer quotes for all the products that we represent, including but not limited to RGDs, VAVs, Fans, and Mechanical Equipment.
- Process stock and factory orders for customers.
- Answer phone calls and email requests from clients relating to quotations, order processing, order tracking, freight claims, product availability, field service, and warranties.
- following established sales processes and procedures at Buckley.
- Maintain knowledge of HVAC fundamentals and product lines.
- Maintaining a working understanding of all the products on our line card by consistently participating in factory and Buckley technical training offerings.
- Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources.
- Effective organizational skills with an attention to detail.
- General understanding and knowledge of selling principles.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Energetic and effective salesperson with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment.
- Perform quality work and meet deadlines without direct supervision.
- Interact professionally with other employees, customers, and suppliers.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- A degree in engineering is preferred but not required. Five or more years of relevant experience may suffice in lieu of a degree.
- Working knowledge of Microsoft Office including Excel, Word, and Outlook