Technical Inside Sales

HIRING IMMEDIATELY

We are growing and currently seeking a Technical Inside Sales Professional to join our team. The successful candidate will bring a minimum of 2 years work experience from a custom metal manufacturing metal background ideally from working in a similar role. Strong attention to detail, prior customer service and advanced demonstrated proficiency in Microsoft Excel computer program are also core requirements for this position and essential for success in this role.

Assessing proficiency in Microsoft Excel could be included as a component of the interview process.

Reliable transportation to and from work is required.

In return for your hard work, we offer a starting wage of $ 28 to $ 30 per hour, along with a comprehensive company benefits package.

FEEL LIKE YOU ARE THE RIGHT PERSON FOR THE JOB. LET’S TALK. !!!!

COMPANY PROFILE

GC Custom Metal Fabrication (GC) is a family owned & operated sheet metal fabrication company based in Edmonton, AB. Starting in 1982, the goal of matching excellent customer service with high quality products has remained the focus. Since that time, we have provided leading custom manufacturing services within the Edmonton area by utilizing the latest metal fabrication technology, specializing in crafting unique creations for a variety of industrial sectors throughout Alberta and Western Canada. This approach has helped our client build strong customer relationships, referrals and repeat clients.

POSITION OVERVIEW

Reporting to the Senior Technical Sales Lead hand, this position will take a lead role in managing and serving as the primary point of contact for an existing GC sales account. The role also includes supporting other customer inquiries and overseeing the processing of incoming orders through GC’s internal systems- from initial request to final product delivery. Strong communication skills are essential to effectively liaise with both the GC account and the additional customers. The successful candidate will be responsible for ensuring that all information is accurately translated into action across internal workflows, resulting in a high-quality finished product that consistently meets- and aims to exceed customer expectations.

KEY ACCOUNTABILITIES:

1. Managing a key GC Custom Metal Fabrication sales account

2. Other insides sales activities to include but not limited to:

· Actively managing other incoming customer inquiries, identify customer needs, and provide accurate and timely information.

· Reviewing customer Request For Quotations, (RFQ) engineering drawings and technical content.

· Accurately estimating materials and labor requirements to meet customer’s scope of work.

· Coordinating with internal departments to ensure product availability and project feasibility.

· Processing incoming orders, coordinate with the shop foreman for production, while effectively managing current work orders and progress.

· Accurately reporting and forecasting revenues from a set accounts list.

· Establishing and maintaining positive and professional customer relationships.

KEY QUALIFICATIONS:

· A Minimum 2 years of experience Ideally from a similar role within a custom manufacturing fast paced and self-directed environment.

· A minimum of 2 years demonstrated customer service with the ability to effectively manage multiple customers.

· A minimum of 2 years estimating experience in a manufacturing environment.

· Post secondary education , i.e technical diploma in related fields considered a strong asset.

· Equivalencies of overall experience and education will be considered.

· Reliable transportation required to travel to and from work as well as valid class 5 operator’s license.

· A high attention to detail is required with the ability to work in a structured environment while working under pressure.

· Above average and demonstrated use of Microsoft computer products is required, especially with the excel computer program.

· Demonstrated ability to read and interpret technical drawings, blueprints, specifications, and customer end documents.

· Exceptional verbal and written communication skills.

· Excellent time-management, organizational skills.

Job Types: Full-time, Permanent

Pay: $28.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Ability to commute/relocate:

Application question(s):

Experience:

Language:

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English (required)

Licence/Certification:

Work Location: In person