System Services Advisor Associate

Salary Range: $56,328 - $75,105

Relocation: No

About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

Summary

The System Services Advisor Associate responds to requests and resolves service-related issues at existing electric residential and commercial/industrial premises within an assigned geographical area. Develop solutions reactively and proactively to ensure a high level of electric delivery performance measured by reliability and satisfaction indicators. Promote community relations through electric safety and reliability initiatives. Develop and maintain relationships with builder, municipalities and end use customers. Effectively communicate solutions through telephone, electronic and personal contacts.

Key Roles & Responsibilities

Education And Experience

Skills

Measures of Success

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.