Supervisor, Quality Control North

Requisition ID # 168737

Job Category: Maintenance / Construction / Operations

Job Level: Supervisor

Business Unit: Electric Operations

Work Type: Onsite

Job Location: Dublin

Department Overview

Electric Operations ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

The Quality Management Organization provides oversight of compliance activities within Electric Operations. EOQM System Hardening and Undergrounding is responsible for ensuring that all System Hardening is built to current standards and procedures. The department is the primary liaison with external regulators (NERC/WECC, CPUC, CAISO, etc.), manages new and changing requirements, regulatory audits, incident reporting and review, and customer complaints. The department is responsible for leading compliance improvement initiatives.

Position Summary

The Electric Operations Distribution Maintenance and Construction leadership manages teams directly or indirectly involved in maintaining or building parts of the service territory distribution grid. Supervisors and Superintendents may oversee teams working projects throughout the services territory. The Distribution leaders provide safe and reliable electric service while maintaining compliance with the California Public Utility Commission (CPUC) General Orders, all safety regulations and other regulatory requirements. The leaders fully implement safety best practices and manage employee’s accountability. Leaders must ensure full compliance with the Injury & Illness Prevention Program.

Position location will be within the Central Coast, Bay Area or North Coast regions. Bay Area preferred

PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Bay Area – $129,000 - $184,800

And/or

California - $123,000 - $176,000

Job Responsibilities

Embodies and leads with safe behaviors in all aspects of work performance. Promotes a speak up, listen up, and follow up culture.

Facilitates or leads weekly team meetings/safety tailboards. Conducts training as needed.

Regularly visits work sites (at least 50% of time) to monitor progress and employee performance.

Ensures the customers' needs and expectations are met. Provides clear, professional, and proactive communication with customers in a variety of field situations.

Ensures maintenance and construction work is completed safely, on time, and within budget and quality expectations.

Completes and maintains all work documentation or reporting.

Identifies and reacts to complex field decisions, utilizing technical knowledge and experience to move forward quickly, considering cost, risk, safety, quality, and customer impact.

Effectively utilizes resources by monitoring crew productivity.

Builds constructive peer relationships and treats direct reports equitably. Provides positive and constructive feedback to others.

Responds to emergencies and outages. May serve as a field leader (e.g. District Storm Room Lead, Task Force Lead) in OEC/EOC major emergency activations.

Supervises staff, including bargaining unit employees, to accomplish results through recruitment and selection, training and development, performance management, and rewards and recognition.

Qualifications

Minimum:

High School or GED-General Educational Development-GED Diploma

Minimum of 5 years of relevant experience in engineering, manufacturing, construction, field maintenance operations, or related electric utility experience

CA Class C License, or equivalent

Travels at least 10% - 50% of time with occasional overnight stays

Must be able to travel and work a flexible schedule, including being on call as well as responding to emergencies that may occur throughout our service territory

May work outside in remote areas, steep and/or uneven terrain, and inclement weather conditions.

Desired:

Bachelors Degree in Engineering, Construction Management or job-related discipline or equivalent experience

Previous experience in the electric utility industry. Journeyman lineman experience preferred.

Knowledge of the California Public Utility Commission General Orders (GO) 95, 128, 165.

Project management skills. T-300 Supervisors must have strong project management skills to oversee larger construction projects.

General computer skills in Word, Excel and Outlook.

Customer services orientation, including communication skills, initiative and problem solving.

Knowledge of various bargaining unit contracts.

Demonstrated ability to uphold safety standards and participate in continuous process improvement

Experience leading cross-functional teams and/or supervising bargaining unit personnel

Ability to influence a team to handle and prioritize multiple tasks in a fast paced dynamic environment

Experience using business metrics to motivate and influence performance

Extensive leadership skills including developing and conducting presentations to employees and management

Strong problem-solving and analytical skills