Supervisor Contract Management Office T&D

Date: Apr 7, 2025

Location: PHOENIX, AZ, US, 85021-1807

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The T&D Contract Management Office (CMO) Supervisor oversees daily department operations and provides leadership to CMO consultants and analysts. This role collaborates with T&D executive management, Procurement, Supply Chain, Accounting, and Business Unit leadership to manage supplier relationships and ensure compliance with contractual obligations.

Key responsibilities include defining and maintaining Key Performance Indicators (KPIs), centralizing CMO operations within T&D, and reviewing supplier compliance and performance. The supervisor also supports Procurement in contract administration, proposal preparation, and supplier effectiveness reviews. Additionally, this role manages supplier relationships, including program administration, audits, analytics, reporting, and performance evaluations.

Minimum Requirements

Preferred Special Skills, Knowledge, or Qualifications:

1) Provides leadership and guidance to Contract Management Office staff. Responsible for staffing, training, salary administration, performance management and employee development.

2) Develops and executes processes and workflows for internal audits of various external supplier invoices in alignment with statement of work. Ensures external suppliers are complying and performing based on contract. Recommends improvements based on audit findings. Coordinates with APS internal stakeholders and groups on any procedural changes or process improvements impacting business units.

3) Acts as point of contact within the Business Unit for any supplier billing practices and issues including, but not limited to: invoice management, communications with suppliers, supplier scorecards, performance reports, and supplier related review meetings. Coordinates with Supply Chain and other stakeholders to communicate and address performance issues with suppliers.

4) Oversees supplier compliance activities. Assists Procurement in analyzing, interpreting, and negotiating contract disputes and settlements, always maintaining company best interest.

5) Establishes and maintains strong partnerships with contractors and suppliers to ensure performance of safety, environmental, and cost management standards. Ensures the external suppliers services meet commitments and performance standards. Drive consistent supplier reviews with Supply Chain and the appropriate business stakeholders.

6) Develops innovative business solutions to customer concerns and issues which result in positive impacts to our corporate and department strategic goals.

7) Monitors expenditures of department ensuring prudent use of company money and resources.

8) Ensures all policies, processes, practices and/or procedures specific to APS are followed on behalf of the Business Unit during the term of the contract which includes adherence to, but not limited to, the following: Supplier Performance Measurement and Management requirements (SC-SP-PRD-0401- Supplier Performance Procedure).

10) Identifies strategic opportunities as it relates to master service agreement (MSA) and statement of work (SOW) recommendations, pricing structure analytics, and contract management optimizations in consultation with Supply Chain.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Hybrid:Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).*

Working from a home office requires adequate technology and an appropriate ergonomic set up.*

Role types are subject to change based on business need.*

Job Segment: Sustainability, Nuclear, Energy