Job Description
Job Title: Sr Operations Support Representative
Posting Start Date: 11/15/25
Job Description:
Work Schedule
Work schedule is 7:30 to 4:00 Monday to Friday
Primary Role
Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance.
Key Accountabilities
- Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits.
- Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs.
- Maintains financial and/or other business records, journals and ledgers.
- Interacts with internal/external customers regarding various issues and provides any additional assistance.
- Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems.
- Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Mapcall and SAP.
- Compiles and reviews numerous essential reports on a daily/weekly/monthly basis
- Advanced knowledge of ms office and ms excel
- Working knowledge of computer programs
- Minimum of 2 - 5 years related clerical experience required.
- High School Diploma or GED required.
Travel Requirements
None or minimal travel.
Work Environment
- General office environment.
- In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items.
Competencies
Prioritizes & Role Models Safety
Plans, Aligns, & Directs
Self-Awareness
Develops Talent
Drives Engagement
Decision Quality