Sr Operations Support Representative

Job Description

Job Title: Sr Operations Support Representative

Posting Start Date: 11/15/25

Job Description:

Work Schedule

Work schedule is 7:30 to 4:00 Monday to Friday

Primary Role

Responsible for performing a variety of advanced administrative activities and support involving the operations of water treatment and distribution systems, field operations and/or regulatory compliance.

Key Accountabilities

- Processes and maintains a variety of advanced accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits.

- Researches, compiles and updates information in various systems, including database, spreadsheet and word processing programs.

- Maintains financial and/or other business records, journals and ledgers.

- Interacts with internal/external customers regarding various issues and provides any additional assistance.

- Researches and resolves difficult customer questions, concerns, difficulties, inquiries and/or problems.

- Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Mapcall and SAP.

- Compiles and reviews numerous essential reports on a daily/weekly/monthly basis

Knowledge/Skills

- Advanced knowledge of ms office and ms excel

- Working knowledge of computer programs

Experience/Education

- Minimum of 2 - 5 years related clerical experience required.

- High School Diploma or GED required.

Travel Requirements

None or minimal travel.

Work Environment

- General office environment.

- In some instances must be able to lift up to 10 lbs. maximum and occasionally lift various items.

Competencies

Prioritizes & Role Models Safety

Plans, Aligns, & Directs

Self-Awareness

Develops Talent

Drives Engagement

Decision Quality