Solar Service Technician

Job Summary

Earth Right is looking for a Solar Service Technician to join our team and enhance our diagnostic and repair capabilities and customer service excellence. This role requires exceptional technical troubleshooting skills, organizational ability, and effective communication. Our Service Technicians promote sustainable energy solutions by ensuring the functionality, safety, and reliability of solar systems through actions such as diagnosing and repairing solar inverters/arrays, performing on-site evaluations, and maintaining accurate service reports.

Responsibilities

- Startup and commissioning of PV systems

- Diagnose and repair of solar inverters/arrays

- Microinverters/other inverter replacements and troubleshooting

- Monitoring and networking troubleshooting

- Ability to maintain daily reports and communication

- Understanding of physical solar installations

- Completing evaluations and on-site assessments, including the ability to perform or learn to perform on-site surveys

Qualifications

- Proven track record integrity.

- 3+ years experience in installing and servicing solar systems

- Ability to collaborate effectively to ensure smooth and compliant operations.

- Must be a self-starter, organized and detail-oriented, with demonstrated ability to field service calls from CRM/Dispatch for customers with solar system issues. Issues may range from assessment, scheduling, estimating repairs, customer agreement, service/repair, close out.

- Possess excellent verbal and written communication and provides excellent customer experience to homeowners and commercial property owners.

- Must possess and maintain a valid driver’s license, with a clean motor vehicle record, regional travel is often required

- Must have the ability to climb ladders/stairs to physically remove, replace or repair solar panels, in both hot and cool climates

- Completes necessary paperwork, timekeeping and inventory processing for all service call, as well collecting payment for services rendered and completes jobs disposition form after every call

- Solution-oriented mindset with a proactive approach to problem-solving.

- Flexibility to thrive in a dynamic, fast-paced environment and adapt to evolving business needs.

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Health savings account

- Paid time off

- Vision insurance

Ability to Commute:

- Lynchburg, VA 24502 (Required)

Ability to Relocate:

- Lynchburg, VA 24502: Relocate before starting work (Required)

Work Location: In person