Canadian Solar

Service Training Supervisor e- Storage - US

Service Training Supervisor e- Storage - US
Notice info
LocationPhoenix, AZ
Job Typefull time
On-site
Oil and Gas

About This Job

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.


Role Overview for Service Training Supervisor

Wondering what your day-to-day could look like as our new Service Training Supervisor? In this role, you’ll lead the development, implementation, and management of training programs for Battery Energy Storage Systems (BESS) under long-term service agreements. This role is crucial in ensuring that maintenance and technical personnel are equipped with the skills and knowledge to operate, troubleshoot, and maintain energy storage systems effectively and safely. The Service Training Supervisor will work closely with cross-functional teams, including engineering, operations, safety, and external partners, to deliver effective training aligned with industry standards and company objectives.

The training program initiated within the North American region will become the standard and foundation from which we transfer the training programs to the other regions. The North American training center will become the global training center that not only develops the programs but also transfers the program to other regions. Your work will directly impact our mission to create a cleaner, brighter future. We’re looking for someone who’s ready to roll up their sleeves, share their ideas, and make a real difference—every single day.

What You’ll Be Doing as a Service Training Supervisor


Training Program Development:

Design and develop a comprehensive training curriculum, tasked based certification program for the integrated systems and subsystems for not only e-Storage field teams but also for 3rd party service providers.
Develop Train the Trainer program for BESS maintenance and operations, including safety protocols, equipment handling, system diagnostics, and emergency procedures.
Create training materials, manuals, and assessment tools tailored to meet LTSA requirements and industry standards.
Create e-Learning modules and library for the varies training programs


Training Delivery and Coordination:

Conduct and coordinate in-house and on-site training sessions, utilizing a combination of hands-on, virtual, and classroom-style approaches.
Oversee the scheduling of training sessions to ensure coverage across all operational regions and compliance with LTSA timelines.


Technical Competency Evaluation:

Evaluate trainees' competency through written, practical, and situational assessments.
Monitor and track progress, providing feedback and additional training as needed to meet proficiency standards.


Continuous Improvement:

Collaborate with engineering and maintenance teams to update training materials as systems are upgraded or new technologies are implemented.
Incorporate feedback programs, designed to capture input from trainees and supervisors to improve training methods and content.
Utilize operational data to demonstrate the effectiveness of the training program and measure the efficiencies of the technicians working within each system and subsystem.


Compliance and Safety:

Ensure all training materials and sessions comply with local, national, and company safety regulations.
Implement safety training specific to high-voltage systems, battery chemistry, fire suppression systems, and incident response protocol.
Equipment Lock-out Tag out specific training as per company standards and protocols


Documentation and Reporting:

Maintain accurate records of training attendance, performance, and certifications.
Provide regular reports to management on training outcomes, skill gaps, and compliance with LTSA requirements


What It’s Like to Work Here

At e-STORAGE, you’re more than just an employee—you’re part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn’t just the right thing to do—it’s the secret to our success. Here, you’ll find:

Integrity: We do what’s right, always.
Innovation: We encourage fresh thinking and bold ideas.
Quality: We take pride in delivering excellence, every time.
Customer Focus: We listen, we care, and we deliver.
Sustainability: We’re passionate about protecting our planet for future generations.


Why You’ll Love Working With Us

Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience.
Work on projects that matter—helping to build a cleaner, greener world.
Thrive in a supportive, collaborative environment where your growth is our priority.
Enjoy a competitive salary and a generous benefits package.

Want To Join? Here Is What We Are Looking For

Bachelor’s degree in electrical engineering, Renewable Energy, or related field. Equivalent experience may be considered.
Minimum 5 years of experience in the battery energy storage or renewable energy sector.
Proven experience in training program design and delivery, particularly in a technical field.
Strong knowledge of BESS technology, LTSA requirements, and industry safety standards.
Excellent communication and presentation skills, with the ability to engage diverse audiences.
Certification in training methodologies or adult education (e.g., Train the Trainer) is an advantage.
Proficiency with Microsoft Office Suite and learning management systems (LMS) preferred.
Technical expertise in battery storage systems and related safety protocols.
Ability to translate complex technical information into accessible training material.
Strong organizational and project management skills.
Excellent interpersonal skills with a focus on mentorship and development.
Adaptability to work in a fast-paced, evolving environment with a commitment to continuous learning.


Your Rewards

We offer a competitive salary, performance bonuses, and a comprehensive benefits package—including health coverage, retirement plans, paid time off, and more.

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