Service Technician

SUMMARY

The position supports a broad range of disciplines including deliver, set, and install propane tanks, inside and outside lines, conduct system tests, purge cylinders and tanks in accordance with company standards, and maintaining related documentation. Propane service technician will also be responsible for installation and service of propane appliances and heating systems. Extended and on-call hours are required.

DUTIES

- Represent the values of the company to customers, prospective customers, and the public in a professional and respectful manner.

- Will wear the uniform provided that displays the Foster Fuels brand (pants, shirts, and hats)

- Assist the other Propane Technicians or work independently to install propane tanks (above ground and underground) and appliances at customer sites.

- Provide maintenance on existing propane systems and appliances; to include periodic scheduled maintenance, repairs, gas leak checks, pressure checks and appliance operations.

- Communicate effectively with the Service Manager about installation complications, changes in the estimated arrival time to work sites and accurately describe the work performed at a work site.

- Convey the results of service calls and the proper operation of the appliance to the customer in a professional manner.

- Install propane regulators, run propane lines from the storage tanks to the facility, and connect to appliances.

- Operate machinery such as mini-excavators, trenchers, and crane trucks.

- Conduct truck inspections and ensure required inventory and tools are available to conduct the installation.

- Manage details of the service call to ensure that jobs are complete and signed off as completed and closed.

- Advocate for all aspects of safety for the service department including appropriate personal protective equipment, proper lifting of heavy parts and equipment, hazardous materials handling, and general safety awareness.

- Perform any other tasks and duties as assigned, which may or may not relate to the normal scope of this position.

KEY CANDIDATE ATTRIBUTES

- Punctual and flexible work schedule required.

- Must currently hold a CDL Class B with endorsements or achieve one within 6 months.

- Must have a clean driving record (0-points) and maintain a clean driving record for the duration of employment.

- Required to participate in continuing education for applicable NPGA/CETP certifications and state and federal licensing requirements.

- Must abide by a Drug Free Workplace and Smoking policy.

KEY CANDIDATE SKILLS

- High School degree or GED

- Strong mechanical aptitude and experience with hand tools

- Moderate computer knowledge

- Strong customer service and positive attitude.

- Knowledge and understanding of pipe capacity and gas regulators preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl, talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

BENEFITS SUMMARY

Foster Fuels offers a very competitive Medical Benefits package. We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital Indemnity. The medical plan consists of 4 plan options with 2 of them free to the employee. All plans cover preventative care and Rx at 100%. In addition, dependent coverage is 100% paid by employee.

Additionally Foster Fuels Offers:

- Medical Flexible Spending Account (FSA) and Dependent Care FSA

- $10,000 Employer Paid Life Insurance

- Employee Assistance Program (EAP)

- 401K match through ADP with Foster Fuels matching half of the employee contribution up to 6%.

- Paid Time Off

- 7 Paid Holidays, Floating Holiday, and Volunteer Time Off Day

- Annual Discretionary Market-Based and Performance Raises

- Annual Discretionary Bonuses

- Paid Parental Leave

- Annual Credit to company swag store depending on position

- Educational Assistance Program

- Employee and Dependent Scholarship Opportunities

- Employee Pricing on Appliances, Service, Propane, and Heating Oil

- Foster Gives Program

- Referral Bonuses

- Driver Benefits – Including emergency pay, pump-load pay, annual safety bonus, and home daily

- CDL Sign-On Bonus

- Gym/ Fitness Reimbursement – up to $100 annually

Foster Fuels is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, pregnancy and childbirth (or related conditions), or any other characteristic protected by applicable federal, state, or local laws.