Service Now Software Engineer

This is a contract role through Magnit for Consumers Energy in Jackson, Michigan. This is a hybrid role but only requires occasional onsite reporting. ONLY Michigan residents will be considered.

Responsibilities:

● Build, implement and maintain ServiceNow Modules.

● Perform analysis and refine system requirements and designs.

● Ensure the rigorous application of information security/ information assurance policies, principles, and practices to the delivery of ServiceNow.

● Promote ServiceNow Update Sets.

● Build complex ServiceNow workflows, catalog items.

● Participate in design and code reviews for other members of the development team.

● Support complex integrations to and from ServiceNow.

● Identify, develop, deploy, and provide post implementation support of infrastructure and or application technologies to support the company’s business requirements.

● Applies principles, methods, and procedures for designing, developing, optimizing, and integrating new and/or reusable systems components.

● Perform prototyping, design, development, testing, debugging, documentation and implementation of software applications in an agile environment.

● Work with a cross functional team to implement and delivery that include agile methodologies.

Skills:

● Must have experience with JavaScript and HTML.

● Must have experience creating ServiceNow update sets and workflows, promoting and testing through multiple instances and into production.

● ServiceNow build and maintenance experience is preferred for the following ServiceNow Modules:

◦ IT Service Management – Incident, Change, Problem, Asset, Release and Discovery Modules

◦ Customer Service Management Module

◦ IT Operations Management – Event Management and Discovery Modules

◦ IT Business Management – Demand Module ◦ Software Asset Management Module

◦ Security Operations – Vulnerability Response Module ◦ Intelligent Apps – Automated Testing Framework Module

◦ Knowledge Management, Service Portals, CMDB, Service Catalog and Analytics

● Experience with complex integrations including VeraSmart, SAP, and Clarity.

● Experience working with APIs (inbound/outbound).

Education:

● A bachelor's degree in a related field of study; Computer Engineering, Computer Science, Information Systems or other IT-related area

● Candidate should have 5 years of IT Operations and build experience with ServiceNow enterprise environment.

Hourly Pay Rate Range (dependent on location, experience, expectation)

The pay range that Magnit reasonably expects to pay for this position is: $ 70-$80/hr

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.