Senior Product Manager (HVACR Software Solutions)

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are looking for a Senior Product Manager for our Enterprise Software portfolio addressing global Food Retail markets globally.

Copeland Enterprise software manages refrigeration and HVAC conditions, alarms, Total Cost of Ownership, and Sustainability.

In this role, you will be responsible for driving this portfolio of cloud native products to achieve the sales and profit plan. You are the expert in the user, the jobs that they are trying to accomplish, and the problems they face with their HVAC-R and Energy management operations. Reporting to the Director of Product Management, the Senior Product Manager works with sales, solutions, service delivery, marketing and engineering teams across refrigeration, electronics, connectivity and cloud solutions to build a growing network of happy, referenceable customers for our solutions.

Responsibilities

Vision, strategy and portfolio management for Food Retail Software Solutions

- Owns product strategy & roadmap in Aha!

- Owns the product portfolio and life-cycle management

- Ensures, in collaboration with the Product management team, that Distributed Electronics, Supervisory Controls & Enterprise software portfolio roadmaps are aligned

- Utilizes data analytics and advanced approaches in the core product

Goal establishment and measurement of progress

- Develop and drive deep knowledge of the business, understanding current business goals and collaborators whilst securing visibility of the vision and strategy for your portfolio

- Can connect the product to its customers and be positioned to present well and explain the value proposition

- Develop and complete product goals and key results aligned with commercial business objectives

- Define critical metrics that guide product goals and important metrics across the eco-system

- Drive, support and build internal innovation capabilities and champion a culture of creativity, smart thinking and learning

Supports product discovery and experimentation for Food Retail Software Solutions

- Develop insights about the user interaction and technical functionalities within the product and HVAC-R eco-system

- Develop skills to understand deep knowledge of the data that enables us to understand product and user behavior, measure progress, prove if ideas work and inform decisions

- Identifies riskiest assumptions and key questions we must get answered and means for tracking those within the product team

- Support development and governance of running experiments to get answers to key questions and address riskiest assumptions

- Lead commercialization efforts of existing and new software products and services

Product requirements and prioritization of development work

- Ensure new product or feature development is aligned with business strategy and goals

- Overall responsible for signing off product and detailed feature requirements

- Develops arguments for new products and product improvements collaborating with cross-functional team to refine product concept, evaluate its feasibility and communicate to key collaborators.

- Prioritizes the work across the portfolio (new customer features, products improvements, bugs, maintenance and cost optimization)

- Make balanced judgments when faced with costs, timing, and resource tradeoffs.

- Consulted in technical and business decisions. Understands what is being built and the tradeoffs.

- Can navigate HVAC-R technology and language to ensure Copeland domain expertise is best leveraged.

Customer acquisition and go-to-market support

- Coordinates the framework and requirements for product training of service/sales and other key go-to-market functions

- Represents product in engagements with end users, OEMs, integrators and third parties and can speak to technical specifications

- Coordinates the development of product leaflets and marketing material

Deep knowledge of the industry

- Understand relevant market and category trends to include exciting technologies and legislative, agency, and regulatory impacts.

- Monitor competitive activity, and assess competitive product and technology strategies

- Conducts technology and market environment research as needed.

Required Education, Skills & Experience

- Minimum of 5+ years of customer focused product management experience, with B2B cloud products

- Degree or equivalent experience in Software, Electronics, Informatics, or a related field

- Solid technical background with understanding and/or hands-on experience in IoT, software development, web technologies

- Experience working in HVAC-R or related industries

- Experience successfully managing a software product throughout its lifecycle

- Customer oriented, interpersonal and execution skills

- Excellent English verbal and written communication skills and ability to effectively communicate value proposition and technical information to a range of customer and internal audiences

- Authorization to work in the United States without sponsorship now or in the future.

Collaboration First Hybrid Work Arrangements

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.

About Our Software Solutions Organization

Electronics & Controls, a business unit of Copeland, is headquartered in St. Louis, MO and is an industry leader in home energy management and comfort control. Our products monitor and control appliances that account for approximately 60% of the energy consumed in the average US household. By networking our products to the cloud, we are discovering new ways to help our customers reduce energy consumption, save money, and maintain comfort. And because our technology touches so much of the residential energy profile, our solutions are positioned to make a significant impact on our nation’s carbon footprint.

If you want to be part of a collaborative, high energy, fast paced team, where your contributions can make a real impact on the world – you have just found the place!

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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