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Position Summary:
The Senior Digital Content Specialist is responsible for managing digital content assets such a text, images and video across various Duke Energy digital platforms, including but not limited to external and internal facing websites and applications. Primary external facing websites include duke-energy.com and piedmontng.com.
The Senior Digital Content Specialist possesses hands-on, expert knowledge working with website content management systems (CMS) and is able manage multiple projects and deadlines concurrently.
This is the career/senior level of the Digital Content job hierarchy. Employees at this level are assigned to complex projects and can represent the functional area within cross-functional project teams. Senior Digital Content Specialist level represents a level at which career may stabilize for many years.
Responsibilities:
•Ensure the delivery of creative, effective digital content consistent with the company’s digital standards, and brand standards and voice
•Use CMS to manage web pages; including building, editing, and publishing.
•Produce work that is consistently on-time and within budget and meets the client's strategy, core message, target audience and specific goals
•Show strong follow-through and attention to detail from project initiation through completion and works within established workflow processes
•Produce error-free, superior quality work while following Duke Energy digital and brand guidelines
•Provide after-hours web support as part of a scheduled on-call rotation
•Provide after-hours web support for storms or other reputationally critical events
Required/Basic Qualifications
•In addition to required degree, five (5) or more years related work experience
Desired Qualifications
•Strong proficiency in advanced digital content management systems, personalization, content governance and auditing and web design best practices; Sitecore CMS experience a plus
•Working understanding of search engine optimization (SEO), accessibility, html, analytics, cross-channel integration, knowledge of new channels, techniques and software as needed
Additional Preferred Qualifications
•Proficiency of software for specific functional area such as but not limited to Sitecore, Jira, iPR, SharePoint 365, Google Analytics, Adobe Creative Suite, Microsoft Office, etc.)
•Ability to collaborate cross-functionally with UX designers, front-end developers, IT, creative resources such as copywriters and graphic designers and internal account management
•Well organized, capable of managing multiple projects and deadlines concurrently
•Ability to work independently and meet deadlines with minimal supervision
•Collaborative and flexible
•Good written and oral communication skills
Working Conditions
•Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.
Specific Requirements
•Minimum 5 years work experience OR 4 years work experience with a master’s degree
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No
Posting Expiration Date
Thursday, June 12, 2025
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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