Senior Customer Solutions Engineer

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About The Role

As a Senior Customer Solutions Engineer on the AP1000 team, you will support the Customer Solutions Manager and help lead the Americas Engineered Solutions team by understanding customer needs and drafting proposals for engineering improvements to the AP1000® Plant design. You will support customer needs with unique offerings through understanding of customer-specific needs, solution selection, technical content of proposal, costing and pricing, responsiveness, and quality of bid. Knowledge of AP1000 product/technology area necessary to support customer interactions/negotiations and engage in emergent customer issues, and support resolution of challenges during execution of ongoing projects. You will work with Global Markets, America's Sales, GOS (primarily Engineering and Supply Chain) to close on opportunities.

You will report to the Director, AP1000. This is a remote role that can be performed from anywhere in the United States.

Key Responsibilities

- Leverage customer relationships to facilitate understanding of customer needs and ultimately support proposals with strong value proposition to meet customer needs and secure OE.

- Use data to monitor market trends, customer buying patterns and competitor moves to adjust product positioning.

- Support SV3/4 engineering activities to aggregate product financials as well as regular financial forecasting.

- Support SV3/4 Engineering activities to develop resource demand signal for GOS engineering and manufacturing.

- Engage on emergent customer issues, leading team as needed until full engineering team is available and engaged, ultimately working with collective team to develop technical and commercial solution. Collaborate with project teams to understand status of projects, supporting resolution of challenges during project execution

- Ensure good understanding of Intellectual Property aspects of offers and ongoing projects; facilitate needed discussions to develop position on IP.

- Collaborate and co-ordinate with peers in OMS to ensure cohesive approach to market and holistic customer support and satisfaction (e.g., FAC inspections + FAC program engineering).

- Collaborate with global product management on product strategy, product roadmaps, technology roadmaps, innovation ideas, etc.

Qualifications

- US Citizen or Permanent Resident, ability to hold a badge and a US NPP.

- Bachelor’s degree in Engineering or related technical discipline

- Minimum 4 year of experience as an Engineer in AP1000 or equivalent technology.

- Knowledge of AP1000 processes, procedures, and organizational know-how.

- Knowledge about AP1000® Plant Technologies

- Strong technical interest, predisposition for multi-tasking, flexibility, understanding of project priorities and teamwork abilities

- Ability to work independent

- 5 + years of related experience within or outside Westinghouse.

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications, and skills, is estimated to be $85,200.00 to $106,500.00 per year.

Why Westinghouse?

Westinghouse Electric Company Is The Global Nuclear Energy Industry’s First Choice For Safe, Clean, And Efficient Energy Solutions. We Enable Our Delivery Of This Vision By Living Our Value System

- Safety and Quality

- Integrity and Trust

- Customer Focus and Innovation

- Speed and Passion to Win

- Teamwork and Accountability

Benefits

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

- Competitive Salary

- Comprehensive Health, Wellness and Income Protection Benefits

- 401(k) Savings Plan with Company Match

- Paid Vacations and Holidays

- Opportunities for Flexible Work Arrangements

- Educational Reimbursement Program

- Employee Referral Program

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com .

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