Senior Customer Fulfillment Specialist

LiquidPower Specialty Products Inc. (LSPI) is the global leader in the science of drag reduction. In 2014 LSPI was acquired by Berkshire Hathaway, having previously been a wholly owned subsidiary of Phillips 66. LSPI provides flow improver solutions, delivering strategic value to its customers by maximizing the flow potential of pipelines while increasing their operational flexibility, capacity and economic performance. LSPI works with companies in more than 35 countries to solve pipeline flow needs, treating more than 12 million barrels of hydrocarbon liquids a day and providing customers with a total package solution that includes flow improver products and the right injection equipment. LSPI leading brands are LiquidPower™, ExtremePower® and RefinedPower™.

LSPI consistently recruits the best and brightest. Put your valuable skills to work and join us!

The Sr. Customer Fulfillment Specialist is the primary point of contact for customers regarding product supply, managing communications via phone, email, and in-person meetings. As the subject matter expert (SME) for the Customer Services team, this role oversees pricing, contract administration, data systems, customer issues, product quality, and invoicing. A key member of the Sales Team, the specialist tracks customer usage, coordinates deliveries, and resolves issues. Reports to the Manager, Customer Services.

Skills & Competencies

Education & Experience

Preferred Qualifications