Seasonal Customer Consultant

We Energies, a subsidiary of WEC Energy Group, is seeking a Seasonal Customer Consultant in our Milwaukee, Wisconsin location. This position is represented by We Energies L2150 Union.

Job Summary

We Energies, a subsidiary of WEC Energy Group, is seeking to fill a Seasonal Customer Consultant opening at our Downtown Milwaukee location.

Do you enjoy guiding customers and taking control of various situations in order to resolve issues efficiently while giving customers what they need?

Job Responsibilities

As a Seasonal Customer Consultant, you are responsible for identifying theft and fraud against the company and customers, monitoring and updating customer accounts and compiling statistical data for residential, farm, and business customers. This position is entrusted with confidential customer information including addresses, unlisted phone numbers, Social Security numbers, unpublished financial data and other billing information.

Successful applicants must possess customer contact or call center experience. Computer experience is required. Previous investigative and research experience is a plus.

Additional Details

- The available shift for this position is Monday-Friday 8:00am-4:30pm

- A typical season is mid February through late December

- The starting wage for this position is $24.29/hr

- Any onsite testing and interviews prior to employment, will take place at our Milwaukee location

Testing Requirements

Selection System for Customer Service (SACS): This test is a multitasking simulation that places the candidate in a realistic environment and directly measures the candidate’s ability to switch among job-related tasks, while maintaining the quality and accuracy critical in customer service positions.

Customer Care Center Structured Interview (CARECTR): Competencies include: Building Customer Loyalty, Applied Learning, Decision Making, Adaptability, Engagement Readiness, Work Standards, and Communication Skills.

End Date: 10/10/2025

Minimum Posting Range: $24.29

Maximum Posting Range: $26.96

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers

Legal authorization to work in the United States is required. We will not sponsor for Employment visas, now or in the future, for this job opening.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

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