Customer Service Advisor

Customer Service:

We are a brokerage company, looking for a professional, friendly and enthusiastic person to provide outstanding customer service for our client base. This position will be an in-office role, five days per week.

In this role you will:

Answer phones and respond to emails

Handle service related or maintenance issues for existing customers

Book services for existing and new clients

Resolve any escalated client concerns

Assist with new business proposals and sales quotes

Qualifications:

Successful candidate will have a minimum of 5 years experience in a customer service role

Exceptional communication skills, both written and verbal.

Must be computer literate and comfortable learning new programs.

Advanced experience required with Excel, Word, Outlook

Ability to multi-task

Highly organized, able to prioritize workload

Able to meet daily deadlines

Job Type: Full-time

Pay: $46,000.00-$49,000.00 per year

Benefits:

- Dental care

- Extended health care

- Life insurance

- On-site parking

- Vision care

Education:

- Secondary School (preferred)

Experience:

- Customer service: 5 years (required)

Work Location: In person