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SCADA & ELECTRICAL MAINTENANCE MANAGER
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Description
GENERAL STATEMENT OF JOB
This is a highly responsible management position dedicated to plan, direct, and lead team members engaged in providing premier SCADA system and electrical infrastructure functionalities for the Utilities Department, especially those related to water, wastewater, and reclaimed water treatment plants and production wells. Incumbent is expected to provide excellent leadership and exercise sound judgment and initiative in resolving complex issues involving installation, maintenance, troubleshooting and repair of instrumentation and control, electronic, pneumatic, motor control and telemetry systems throughout the Utilities Department to include special projects and contracted maintenance. Work is reviewed through Computer Maintenance Management System (CMMS) records, conferences, reports and observations of results obtained. Performs other work as required. Reports to the Assistant Utilities Director.
Specific Duties & Responsibilities
ESSENTIAL JOB FUNCTION
- Plans, develops, installs, integrates, configures, tests and deploys changes, modifications and updates to SCADA applications; coordinates the deployment of new systems or the resolution of existing system problems; works closely with applicable departments and personnel to develop and integrate SCADA solutions.
- Participates in the development and administration of annual budget. Determines section needs; develops specifications for equipment and contractual services; monitors expenditures and requisitions of all equipment, supplies and materials.
- Monitors the functionality of telemetry to ensure compliance with applicable federal, state and local regulations and requirements related to the required monitoring, control and safety issues associated with telemetry.
- Troubleshoots communication problems and/or failures within the telemetry system; responds to and resolves emergency situations involving possible errors or unusual behavior within the telemetry system.
- Manages SCADA projects from inception to completion, ensuring they are delivered on time and within budget.
- Participates in/on a variety of meetings, groups and committees to provide input on operational issues and/or future planning related to water, wastewater and reclaimed water.
- Serves as the Department’s liaison for SCADA, electrical and HVAC matters when interacting with other City Departments, outside contractors, engineers and consultants.
- Provides technical guidance and support to staff and internal customers.
- Collaborates with project stakeholders to define project scope, objectives and deliverables.
- Encourages and supports continuous learning and professional development within the team.
- Coordinates with vendors for system upgrades, maintenance and support services.
- Communicates effectively with upper management, providing regular updates on SCADA and electrical maintenance operations and projects.
- Develops and maintain standards for SCADA system and ensures application to capital upgrade projects.
- Coordinates the programming of departmental pagers, radios, and/or other applicable items.
- Establishes and maintains an effective working relationship with co-workers, subordinates, fellow supervisors, administration, and the public.
- Supervises, checks, and evaluates job performance; disciplines and assigns duties to the maintenance section staff and always ensures electrical maintenance coverage for the Department.
- As necessary, inspects sites prior to beginning work and ensures compliance with uniform safety practices and procedures.
- Completes and signs work orders for completed assignments. Performs data entry to input pertinent information into the Computer Maintenance Management System (CMMS).
- Uploads and maintains records and logs of electro/mechanical preventive maintenance and repair into the Department’s Computer Maintenance Management System (CMMS) in accordance with applicable laws, rules, and regulations.
- Responsible for coordinating standby generator maintenance and repairs.
- Reviews plans and specifications of design projects to assure those results are compatible with Department goals.
- Coordinates electrical and electronic training programs for safety and maintenance.
- May be assigned to shift work. May be required to work weekends and holidays. May be required to respond to after hour calls.
Additional Job Functions
Performs other related work as required.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.
EMERGENCY DECLARATION STATUS
Code 1: Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident-by-incident basis, the employee’s Department Head will make the determination as to who will be required to work.
Minimum Training & Experience
The following education and experience will be accepted:
- Bachelor's degree in engineering sciences, computer science or related field plus two (2) years of experience in the design, implementation and/or maintenance of Utilities SCADA systems; or
- Associate degree in engineering sciences, computer science or related field plus four (4) years of experience in the design, implementation and/or maintenance of Utilities SCADA systems; or
- High School, GED or equivalent plus six (6) years of experience in the design, implementation and/or maintenance of Utilities SCADA systems.
A minimum of three (3) years of related supervisory experience required. Must possess a valid Florida Driver’s License and have and maintain an acceptable, safe driving record.
Special Requirements
Must obtain VT SCADA Levels 1 and 2 Configuration Certifications within eighteen (18) months of hire. Florida State Electrical Contractors (EC) license and Certifications in SCADA system design, control and PLC programming preferred.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
Physical Requirements: Must be physically able to safely operate a variety of electrical diagnostic equipment. Must be physically able to operate a variety of pickup trucks. Ability to communicate effectively using verbal, written and visual communication. Must be able to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires the ability to maintain body equilibrium when bending, stooping, crouching, climbing, reaching and/or stretching arms, legs or other parts of body, and to physically maneuver over and/or upon varying terrain, surfaces or physical structures.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants.
Language Ability: Requires the ability to read a variety of work orders, correspondence, service records, invoices, purchase orders, charts, diagrams, etc. Requires the ability to prepare work orders, maintenance reports, purchase specifications, purchase orders, personnel records, schedules, forms, etc., using prescribed format. Requires the ability to speak to people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages, including mechanical and electrical terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; understand and apply the theories of algebra and geometry.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment and machinery to operate motor vehicles.
Manual Dexterity: Requires the ability to handle a variety of items, equipment and machinery, control knobs, switches, etc. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.
Physical Communication: Requires the ability to talk and hear: (Talking: expressing or exchanging ideas by means of spoken words. Hearing: perceiving nature of sounds by ear.)
PERFORMANCE INDICATORS
Knowledge of Job: Proficiency in major SCADA software platforms (e.g., VT SCADA, Wonderware, GE Proficy, Siemens WinCC, Rockwell Automation). Experience with programming languages used in SCADA systems (e.g., Python, C++, ladder logic). Knowledge of networking principles, including TCP/IP, VPN, firewalls, and Ethernet. Familiarity with PLCs, RTUs, HMIs, and other industrial control hardware. Has thorough knowledge of the skills required to perform electrical and electronic maintenance components of a public utility, including principles of industrial electricity; electronics (theory and application); electric motor troubleshooting/repair; variable frequency drives; chemical feed and analytical monitoring devices; flow measurement and level monitoring devices; SCADA systems; blueprint reading; and standby power generation systems. Has general knowledge of the various grades, quality standards, and sources of supply and price trends for a variety of utilities maintenance equipment, supplies and materials. Has general knowledge of the principles of supervision; organization and administration. Is able to develop, implement and ensure adherence to preventive maintenance schedules. Has general knowledge of the current literature, trends and developments in the field of electrical system maintenance administration. Is able to analyze and interpret policy and procedural guidelines and to resolve problems and questions. Is able to perform mathematical computations with speed and accuracy. Is able to prepare product specifications and exercise independent judgment in selecting from items available and cost quotations when preparing purchases. Is able to prepare activity and technical reports. Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all departments and divisions, coworkers and the public.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exer cises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts within department and division, and with coworkers and the general public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Specific Duties and Responsibilities."
Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and timeoff requests.
Initiative and Enthusiasm: Maintains an enthusiastic, selfreliant and selfstarting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and divisions within the department. Direct and supervise a staff of unskilled to skilled workers. Is able to exercise tact and courtesy in contact with utilities customers and the general public Is able to perform manual labor for extended periods of time, possibly under stressful and arduous conditions. Is able to establish and maintain effective working relationships as necessitated by work assignments.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and main tains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the City. Interacts effectively with fellow employees, supervisor, professionals and the general public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound timemanagement methodology. Avoids duplication of effort. Esti mates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines and events.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the City and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace.
Planning: Plans, directs and uses information effectively in order to enhance activities and production of the department. Knows and understands the expectations of the City regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means and timing to achieve the goals and objectives of the department and the City. Within the constraints of City policy, formulates the appropriate strategy and tactics for achieving departmental and City objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and City. Organizing: Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all City and department matters affecting them and/or of concern to them.
Staffing: Works with other City officials and management to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and the City. Assists in the development and training of department personnel in order to ensure that they are properly inducted, oriented and trained. Leading: Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to staff so that they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement of City goals and objectives.
Controlling: Provides a work environment which is orderly and controlled. Coordinates, audits and controls manpower and financial resources efficiently and effectively. Coordinates, audits and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of City standards, methods and procedures.
Delegating: Assigns additional duties to staff as necessary and/or appropriate in order to meet department goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth. Has confidence in staff to meet new or additional expectations.
Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the department. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives.
Creativity: Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of the department and City. Employs imagination and creativity in the application of duties and responsibilities. Is not averse to change.
Human Relations: Strives to develop and maintain good rapport with all staff members. Listens to and considers suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff.
Policy Implementation: Has a general understanding of City policies regarding the department function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff.
Policy Formulation: Keeps abreast of changes in operating philosophies and policies of the City and continually reviews department policies in order to ensure that any changes in City philosophy or practice are appropriately incorporated. Also understands the relationship between operating policies and practices and department morale and performance. Works to see that established policies enhance same.